Troubleshooting information/SELVE service hotline
10. Troubleshooting information
Fault
Drive does not run
Drive runs in the
wrong direction
The receiver does
not execute manual
radio commands
The receiver does
not execute auto-
matic radio com-
mands
11. SELVE service hotline
Cause
Wrong connection
Wrong connection
Transmitter has not
been programmed
Emergency signal has
been triggered
Runtime/direction
has not been set
Transmitter has not
been programmed
Emergency signal has
been triggered
The receiver is set to
manual mode
Hotline: Telephone +49 2351 925-299
Download the operating instructions
at www.selve.de or via QR scan
Remedy
Check connection
Check the up and
down connection
from the drive to the
receiver
Programme transmit-
ter
Wait for the emer-
gency signal or reme-
dy it
Reset the runtime/
direction
Programme transmit-
ter
Wait for the emer-
gency signal or reme-
dy it
Set the receiver to
automatic mode
using a programmed
handheld transmitter
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