IKEA FORSNAS Bedienungsanleitung Seite 14

ENGLISH
IKEA GUARANTEE
How long is the IKEA guarantee valid?
This guarantee is valid for five (5) years from the
original date of purchase of your appliance at IKEA,
unless the appliance is named LAGAN in which case
two (2) years of guarantee apply. The original sales
receipt, is required as proof of purchase. If service
work is carried out under guarantee, this will not
extend the guarantee period for the appliance.
Which appliances are not covered by the IKEA
five (5) years guarantee?
The range of appliances named LAGAN and
all appliances purchased in IKEA before 1st of
August 2007.
Who will execute the service?
IKEA service provider will provide the service through
its own service operations or authorized service
partner network.
What does this guarantee cover?
The guarantee covers faults of the appliance,
which have been caused by faulty construction
or material faults from the date of purchase from
IKEA. This guarantee applies to domestic use only.
The exceptions are specified under the headline
"What is not covered under this guarantee?" Within
the guarantee period, the costs to remedy the fault
e.g. repairs, parts, labour and travel will be covered,
provided that the appliance is accessible for repair
without special expenditure. On these conditions the
EU guidelines (Nr. 99/44/EG) and the respective local
regulations are applicable. Replaced parts become
the property of IKEA.
What will IKEA do to correct the problem?
IKEA appointed Service Provider will examine the
product and decide, at its sole discretion, if it is
covered under this guarantee. If considered covered,
IKEA Service Provider or its authorized service partner
through its own service operations, will then, at its
sole discretion, either repair the defective product or
replace it with the same or a comparable product.
What is not covered under this guarantee?
• Normal wear and tear.
• Deliberate or negligent damage, damage caused
by failure to observe operating instructions,
incorrect installation or by connection to the
wrong voltage, damage caused by chemical or
electrochemical reaction, rust, corrosion or water
damage including but not limited to damage
caused by excessive lime in the water supply,
damage caused by abnormal environmental
conditions.
•
Consumable parts including batteries and lamps.
•
Non-functional and decorative parts which do not
affect normal use of the appliance, including any
scratches and possible color differences.
•
Accidental damage caused by foreign objects or
substances and cleaning or unblocking of filters,
drainage systems or soap drawers.
• Damage to the following parts: ceramic glass,
accessories, crockery and cutlery baskets, feed
and drainage pipes, seals, lamps and lamp covers,
screens, knobs, casings and parts of casings.
Unless such damages can be proved to have been
caused by production faults.
•
Cases where no fault could be found during a
technician's visit.
•
Repairs not carried out by our appointed service
providers and/or an authorized service contractual
partner or where non-original parts have been used.
•
Repairs caused by installation which is faulty or not
according to specification.
•
The use of the appliance in a non-domestic
environment i.e. professional use.
•
Transportation damages. If a customer transports
the product to his home or another address, IKEA
is not liable for any damage that may occur during
transport. However, if IKEA delivers the product to
the customer's delivery address, then damage to
the product that occurs during this delivery will be
covered by IKEA.
• Cost for carrying out the initial installation of the
IKEA appliance. However, if an IKEA appointed
Service Provider or its authorized service partner
repairs or replaces the appliance under the terms
of this guarantee, the appointed Service Provider
or its authorized service partner will reinstall the
repaired appliance or install the replacement, if
necessary.
These restrictions do not apply to fault-free work
carried out by a qualified specialist using our original
parts in order to adapt the appliance to the technical
safety specifications of another EU country.
How country law applies
The IKEA guarantee gives you specific legal rights,
which cover or exceed all the local legal demands.
However these conditions do not limit in any way
consumer rights described in the local legislation.
Area of validity
For appliances which are purchased in one EU country
and taken to another EU country, the services will
be provided in the framework of the guarantee
conditions normal in the new country.
An obligation to carry out services in the framework
of the guarantee exists only if the appliance complies
and is installed in accordance with:
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