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z Warranty and service information
Warranty from Creative Marketing & Consulting GmbH
Dear Customer,
The warranty for this equipment is 3 years from the date of purchase. In
the event of product defects, you have legal rights against the retailer
of this product. Your statutory rights are not affected in any way by our
warranty conditions, which are described below.
z Warranty conditions
The warranty period begins on the date of purchase. Please retain the ori-
ginal sales receipt. This document is required as your proof of purchase.
Should this product show any defect in materials or manufacture within
3 years from the date of purchase, we will repair or replace it – at our
discretion – free of charge. This warranty service requires that you retain
proof of purchase (sales receipt) for the defective device for the three
year period and that you briefly explain in writing what the fault entails
and when it occurred. If the defect is covered by our warranty, we will
repair and return your product or send you a replacement. The original
warranty period is not extended when a device is repair or replaced.
z Warranty period and statutory claims for
defects
The warranty period is not extended by the guarantee. This also applies
to replaced and repaired parts. Any damages or defects detected at the
time of purchase must be reported immediately after unpacking. Any
incidental repairs after the warranty period are subject to a fee.
z Extent of warranty
This device has been manufactured according to strict quality guidelines
and carefully inspected before delivery. The warranty applies to material
and manufacturing defects only. This warranty does not extend to product
parts, which are subject to normal wear and tear and can thus be regar-
ded as consumable parts, or for damages to fragile parts, e.g. switches,
rechargeable batteries or parts made from glass. This warranty is voided
if the product becomes damaged or is improperly used or maintained.
For proper use of the product, all of the instructions given in the operating
instructions must be followed precisely. If the operating instructions advise
you or warn you against certain uses or actions, these must be avoided
in all circumstances. The product is for consumer use only and is not inten-
ded for commercial or trade use. The warranty becomes void in the event
of misuse and improper use, use of force, and any work on the device
that has not been carried out by our authorised service branch.
z Processing of warranty claims
To ensure prompt processing of your claim, please follow the instructions
given below. Please retain proof of purchase and the article number
(e.g. IAN) for all inquiries. The product number can be found on the type
plate, an engraving, the cover page of your instructions (bottom left), or
20
GB
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