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Page EN-38
Troubleshooting table
Troubleshooting table
Malfunctions can occur in all electrical appliances. This does not necessarily mean there is a
defect in the appliance. For this reason, please check the tables to see if you can correct the
malfunction.
WARNING
Risk of electric shock in case of improper repair!
Never attempt to repair the appliance yourself. You can put your own and future
users' lives in danger. Only authorised specialists are allowed to carry out this repair
work.
Problem
Possible cause
No electricity to socket.
Appliance will not
start, display is
off.
Mains plug is loose.
Foreign bodies on the door seal
faces.
Door does not
close properly.
Door is warped or door latch is
defective.
Cooking chamber
light does not
Lamp defective.
work.
Turntable is not correctly positioned
Turntable does
on the drive.
not rotate, or
does not rotate
The cooking chamber floor is dirty.
properly.
Scratching,
Turntable does not rotate properly.
grinding sounds
The food dish is either too large or
in the cooking
is positioned incorrectly.
chamber.
Exploding,
The dish is being cooked and/or
popping sounds
defrosted with too much power, and
in the cooking
will burst open.
chamber.
Other noises or
flashes of light
Sparks – metal objects in the
in the cooking
cooking chamber!
chamber.
The dish is
The dish was not sufficiently
cooked unevenly.
rotated or stirred.
Solutions, tips
Check by connecting another
appliance.
Check the tightness of the mains
plug.
Clean the door seal faces
thoroughly.
Do not use the device! Contact
our service team (see "Service" on
page EN-40).
Contact our service team (see
"Service" on page EN-40).
Position the turntable correctly.
Clean the cooking chamber floor
thoroughly.
Insert the turntable correctly
The container may not protrude
over the edge of the turntable.
Cancel the setting and reselect a
lower power level.
Pull out the mains plug or isolate
the fuse immediately. Remove
metal parts.
Stir or rotate the food dish, and
allow it to heat up a little more.
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