Troubleshooting - hanseatic MC-IV10241B2CC-A Gebrauchsanleitung

Troubleshooting

WARNING!
Improper use, faulty electrical installation or excessive mains voltage may result in
an electric shock or short-circuiting.
■ Never try to repair a defective or suspected defective appliance yourself. You can
put your own and future users' lives in danger. Only authorised specialists are al-
lowed to carry out this repair work.
■ Do not continue to cook if you fi nd cracks in the glass ceramic. Water that runs
through cracks into the hob may be live and can cause electric shock! Immediately
disconnect the hob from the mains (switch off and/or unscrew fuses) and contact
our Service Centre (see "Service" on page EN-27).
Problem
The appliance cannot be
switched on, the sensor
field remains dark.
The sensors do not
react.
The sensors respond
poorly.
The cookware makes
a crackling or whirring
noise.
The cookware emits a
whistling sound when on
a high heat setting.
Fan noise.
The cookware does
not heat up and the
message ' ' appears on
the display.
Possible solutions/tips
The power supply has been interrupted. Check the fuse(s) for
the appliance in the fuse box. If you have any doubts, contact our
Service Centre (see "Service" on page EN-27).
The safety lock is now enabled. Deactivate the safety locking
mechanism by touching the sensor (12) for approx. 3 seconds.
There is a film of water over the sensors. Clean and dry the sensor
field.
You are not pressing the sensors sufficiently. Always touch the
sensors with your entire fingertip, not just the very end of the finger.
These noises arise due to the design of the induction cookware and
do not indicate a defect.
These noises arise due to the design of the induction cookware and
do not indicate a defect. If you reduce the heat setting, these noises
should stop.
The appliance is equipped with a fan that switches on automatically
when one of the cooking zones/mixed zones is activated and
continues to run for some time after the appliance has been
switched off. Do not shut off power to the appliance while the fan is
running.
The cookware is not recognised because it is not suitable for
induction hobs. Select suitable cookware (see "The right cookware"
on page EN-12).
The induction hob does not recognise the cookware because it is
too small for the selected cooking zone/mixed zone or because it is
not centred on the cooking zone/mixed zone.
Troubleshooting Page EN-25