Liability For Defects - HNF-NICOLAI XD3 All-Terrain Originalbetriebsanleitung

Before every ride Liability for defects
10. Liability for defects
In most European countries a 24-month warranty is stipulated by law, beginning
on the day of purchase. For the defect liability claim, the original invoice must be
submitted and ideally, any inspections performed must be verified.
You are entitled to the warranty under the following conditions:
• There is a manufacturing defect, material defect or information error.
• The damage referred to in the complaint was already present at the time
of delivery.
• The product was not altered due to function-related wear or ageing.
• The damage was not caused by violation of the intended use.
• Battery: it has a residual capacity of less than 60% of the nominal capacity after
a maximum of 500 charging cycles.
One charging cycle is the complete charging of the battery with a single
load or multiple partial charges (e.g. two half charges).
The warranty does not include:
• All wear parts according to the list of wear parts, unless those parts have a pro-
duction or material defect
• Damage caused by improper use
• Damage caused by failure to observe the procedures described in the "Mainte-
nance" section
• Damage caused by improper repair tools and insufficient care
• Damage caused by the use of used parts
• Damage caused by the retrofitting of non-standard equipment and by technical
modifications
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