Troubleshooting - Dimplex CAS500R Bedienungsanleitung

Troubleshooting

Symptom
Product will not oper-
ate.
Product will not oper-
ate. The LED fuel bed
only operates.
LEDs blink twice and
product beeps twice
Little or No Mist Gen-
eration
The flame effect has
too much smoke.
Bluetooth Receiver
stops working
Remote Control stops
working
Cause
Electrical connection issue
Low water reading
Low water reading
Product is not level
Product is approaching low water
Transducer not operating correctly
Transducer is dirty
Transducer is not sitting correctly in sump
Fan is obstructed or blocked
Nozzle is not on sump correctly
Nozzle is blocked
Flame effect setting is too high
Loose connection
Bluetooth range issue
Bluetooth Receiver connection is loose
Remote control batteries need replacing
Corrective Action
Ensure product has working electrical con-
nection.
Refill the water tank(s) of the product. See
"Low Water / Refilling the Water Tanks"
above.
Refill the water tank(s) of the product. See
"Low Water / Refilling the Water Tanks"
above.
Ensure the product is level by checking the
on-board level (Fig 8).
Refill the water tank(s) of the product. See
"Low Water / Refilling the Water Tanks"
above.
Check operation of transducer
Clean sump and transducer thoroughly
Switch off product, take nozzle off sump and
ensure transducer is fitted in sump correctly
Remove air filter and clean. Ensure it is
placed back in product correctly.
Ensure Nozzle is sitting on sump correctly
Clean sump, transducer and nozzle thor-
oughly
Turn down the flame effect. Give the product
time to adjust to the new setting
Check connection to jack (Fig 12)
Check positioning of Bluetooth Receiver. En-
sure it is not encased in metal or concrete.
Check connection to jack (Fig 12)
Replace batteries with two new AAA batteries
8