Troubleshooting - Dimplex Optimyst OMWFC20 E Handbuch

Troubleshooting

Symptom
The flame effect will
not start.
The flame effect is
too low.
Unpleasant smell
when unit is used.
The flame effect has
too much smoke.
Main lamps are not
working and there
are no flames or
smoke.
Cause
Mains plug is not plugged in.
Low water level. CD01 will be
displayed on the remote control
The transducer is connector not
connected properly. (See Fig.6)
The Transducer Unit is not sitting
correctly in the sump
Flame effect is set too low.
The Metal Disc in the transducer
might be dirty (See Fig.12)
The wire from the Transducer Unit is
sitting over the metal disc
Dirty or stale water.
Using unfiltered tap water.
Flame effect setting is too high.
There is no water in the water tank
Corrective Action
Check plug is connected to wall socket
correctly.
Check that the water tank is full and
there is water in the sump.
Check that the connector is inserted
correctly. (See Fig.6)
Ensure the Transducer in sitting down
into the moulded recess in the sump
Increase level of flame by changing the
FIRE setting on the remote control
See 'Adjust the Flame Setting'
Clean the Metal Disc with soft
brush supplied. (See Fig.12) See
'Maintenance.' for a step by step
procedure.
Direct the wire to the back of the sump
and make sure it sits into the side slot
exiting the sump.
Clean the unit as described under
maintenance.
Use only filtered tap water.
Decrease the level of flame by changing
the FIRE setting on the remote control
See 'Adjust the Flame Setting'
Follow instructions under
Maintenance, 'Filling the water tank'.
Check the plug is connected to the wall
socket correctly and that Switch 'A' Fig.
2 is in the
'ON' ( I ) position.
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