Troubleshooting - Dimplex OPTIMYST CAS400L Handbuch

RECYCLING
For electrical products sold within the European Community - At the end of the electrical products useful life
it not be disposed of with household waste. Please recycle where facilities exist. Check with your Local
Authority or retailer for recycling advice in your country.
PATENT / PATENT APPLICATION
Products within the Optimyst range are protected by one or more of the following patents and patent applications:
Great Britain GB 2402206, GB 2460259, GB 2460453 , GB 2418014, GB 2465738, GB 2449925, GB 2465537 , GB
2455277 , GB1020534.2, GB1020537.5, GB1110987.3
United States US 7967690, US 2010299980, US 2011062250, US 2008028648, US 13/167,042
Russia RU2008140317
European EP 2029941, EP 2201301, EP 2315976, EP 1787063, EP07723217.1 , EP11170434.2, EP 11170435.9
China CN 101883953, CN 200980128666.2, CN 101057105, CN 101438104
Australia AU 2009248743, AU 2007224634
Canada CA 2725214, CA 2579444, CA 2645939
International Patent Application WO 2006027272
South Africa ZA 200808702
Mexico MX 2008011712
Korea KR 20080113235
Japan JP 2009529649
Brazil BR P10708894-9
India IN 4122/KOLNP/2008
New Zealand NZ 571900

Troubleshooting

Symptom
The flame effect will
not start.
The flame effect is too
low.
Unpleasant smell
when unit is used.
Main lamps are not
working and there are
no flames or smoke.
Cause
Mains plug is not plugged in.
Low water level.
Low voltage connector not connected
properly. (See Fig.5)
The Transducer Unit is not sitting correctly in
the sump
The Metal Disc in the transducer might be
dirty (See Fig.7)
The wire from the Transducer Unit is sitting
over the metal disc
The air filter may need cleaning
The air filter may be positioned incorrectly
Dirty or stale water.
Using unfiltered tap water.
There is no water in the water tank
Corrective Action
Check plug is connected to wall socket
correctly.
Check that the water tank is full and there is
water in the sump.
Check that the connector is inserted
correctly. (See Fig.5)
Ensure the Transducer in sitting down into
the moulded recess in the sump
Clean the Metal Disc with soft brush
supplied. (See Fig.7) See 'Maintenance.' for
a step by step procedure.
Direct the wire to the back of the sump and
make sure it sits into the side slot exiting the
sump.
Remove air filter and clean it.
Reposition air filter
Clean the unit as described under
maintenance.
Use only filtered tap water.
Follow instructions under
Maintenance, 'Filling the water tank'.
Check the plug is connected to the wall
socket correctly and that Switch 'A' Fig. 4 is
in the 'ON' ( I ) position.
7