Are You Using A Surge Protection Device; Are You Using A Phone Company Voice Messaging Service; Are You Using An Answering Machine - HP LaserJet 3330mfp Handbuch

36 Chapter 4 Troubleshooting
PBX system: A business environment phone system. Standard
home phones and the HP LaserJet 3330 use an analog phone
signal. PBX systems are digital and are incompatible with standard
phones and with devices such as the HP LaserJet 3330. You need
to have access to a standard analog phone line in order to send and
receive faxes.
Roll-over lines: A phone system feature where, when one
incoming line is busy, the next call "rolls over" to the next available
line. Try attaching the product to the first incoming phone line. The
product will answer the phone after it rings the number of times set
in the product's rings-to-answer setting. (See
rings-to-answer" on page
Distinctive ring service: The phone company can assign two
phone numbers to one physical line and assign each number a
distinctive ring pattern. Make sure the product is set to respond to
the correct distinctive ring pattern assigned to the fax phone number
by your phone service provider. (See
patterns" on page

Are you using a surge protection device?

This is a device used between the wall jack and the product to protect
the product against electrical power passed through the phone lines.
These can cause some fax communication problems by degrading the
quality of the phone signal. If you are having problems sending or
receiving faxes and are using one of these devices, connect the product
directly to the phone jack on the wall to determine whether the problem
is with the surge protection device.
Are you using a phone company voice
messaging service?
This is a voice messaging service used to replace telephone answering
devices. If the messaging service's rings-to-answer setting is lower than
the product's rings-to-answer setting, the messaging service answers
the call and the product is not able to receive faxes. If the product's
rings-to-answer setting is lower than that of the messaging service, the
product will answer all calls and no call will ever be routed to the
messaging service. The only voice messaging solution that can be
successfully used with the product is a stand-alone telephone answering
machine.

Are you using an answering machine?

An answering machine should be connected directly to the port located
inside the left side panel of the product that is labeled with the telephone
icon or should be shared on the same phone line extension.
17.)
"Enabling answer ring
18.)
"Setting
ENXC