Troubleshooting And Service - clage MBX 3 Lumino Gebrauchs- Und Montageanleitung

16. Troubleshooting and Service

The following table will help you to determine and rectify possible problems.
Fault
No water flows
Water flows more
slowly than expected
The heater switches
itself on and off
Water remains cold
Hot water
temperature varies
Hot water tempe-
rature too low
If the connection cable is damaged, it must be replaced with an original spare cable from the
manufacturer by an authorised technician in order to avoid any hazards.
If you cannot rectify the fault with the aid of the troubleshooting table, please contact the
custo mer service.
If you cannot rectify the fault with the aid of this table, please contact customer service.
CLAGE GmbH
After-Sales Service
Pirolweg 1 – 5
21337 Lüneburg
Germany
We can either give you the name and address of an authorised customer service company or
repair the heater ourselves. In the latter case, please send in the heater (at your cost and risk)
with details of the problem and a copy of the sales invoice.
Cause
Water supply is turned off
The jet regulator is not fitted
Water pressure is not
sufficient
Dirt in the pipes
Water pressure is varying,
flow rate is too low
Water pressure is not
sufficient
Dirt
Defective temperature sensor
Defective heating element
Supply voltage varies
Water connections mixed up
Flow rate is too high or inlet
temperature is too low
Phone: +49 4131 8901-40
Fax: +49 4131 8901-41
Email: service@clage.de
Action
Open the main water valve and the shut-off
valve
Fit the special CLAGE jet regulator
Check the water flow pressure and then
check the water flow adjustment
Remove any dirt from the filter, valves and taps /
check the technical data
Remove any dirt / increase the flow water
pressure, close other taps, open the shut-off
valve further
Adjust the water flow, open the shut-off valve,
fit the special CLAGE jet regulator, check water
pressure
Remove dirt from the inlet and outlet
Replace temperature sensor (authorized
technician)
Replace heating element (authorized technician)
Check the supply voltage
Check installation
Adjust the flow rate (see chapter "Adjusting the
water flow" on page 29).
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CLAGE
EN