Warranty Terms & Conditions - TERMA SOA Gebrauchsanweisung

Warranty terms & conditions
1. The subject of this warranty is a Terma
Sp z o.o. electric heating element with
control head. The product name and char-
acteristics are specified on the packaging.
2. By accepting the device on purchase, the
Client confirms that the product is of full
value. The Client should immediately in-
form the Seller of any discovered faults —
otherwise it will be understood that the
Product was faultless at the time of pur-
chase. This refers especially to any faults
or damages of the control panel case.
3. The Warranty for period for the Product
is 24 months from the date of purchase,
but no longer than 36 months from the
date of production.
4. Any claims made will be processed on
production of the warranty card and the
evidence of purchase. The manufacturer
has the right to reject any claim on the
grounds of failure to present any of the
above documents.
5. This warranty does not cover any faults
that are due to:
— incorrect (not in accordance with
the manual) installation, use or
disassembly,
— incorrect use of the heating ele-
ment (i.e. for any purpose that is not
specified by the Manufacturer as in-
tended for this type of product),
— Product being handled by unauthor-
ized persons,
— Fault's or damages caused by the
Client after having purchased and
accepted the product.
6. The Central Heating system should be
fitted with lock-shield valves, enabling
disassembly of the radiator or the heat-
ing element and its control head with-
out the necessity of emptying the whole
system of the heating agent. Any prob-
lems or expenses arising from the ab-
sence of lock-shield valves in your instal-
lation cannot be used as grounds for any
claims against Terma.
7. The attached Product Manual is an in-
tegral element of the Warranty. Please
read it carefully prior to the installation
and use of the Product.
8. The Manufacturer is obliged to remove
any production fault within 14 working
days of receipt of the faulty device at the
Manufacturer's premises.
9. Should the repair be impossible, then
the manufacturer is obliged to replace
the faulty Product with a new, full-value
unit of identical parameters.
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