Error Correction - telekom behnke myintercom Plus Anleitung

Instructions myintercom Plus IP video door intercom
GB

Error correction

error correction
8.
The relays are not triggered
▸
Locally
Please make sure that the housing cover is
correctly fastened; without the cover the safety
relay will be triggered, and it will deactivate the
other relays for safety reasons.
▸
Furthermore, when using the additional
module "Safety relay"
Please check the wires connecting the door
intercom to the safety relay (cf. chapter "4.1.
Safety relay"). Restart the entire myintercom
plus device, and then press the button at the
safety relay for at least two seconds.
The open door function cannot be triggered
Follow the approach listed for "The relays are
not triggered". Please also check the operating
voltage range for the open door function. Please
note that you may only install open door func-
tions, which run on 12V DC/AC.
The door gong does not sound
Please check the setting for the gong switch (cf.
chapter "3.4. Set a door gong" on page 56).
76
Accessing the door intercom is impossible
Please check your installation and make
sure that the set-up corresponds to the right
connection (using PoE or two-core technology).
For further information, please cf. chapter "3.
Installation". Please remove the housing cover
and check, if the green power-LED at the back of
the device is on.
Should this not have the desired effect, please
replace the patch cable in use.
In case of problems persisting after having
checked the installation and having checked
the error correction steps, please call our 24h
service hotline Tel.: +49 (0) 68 41/81 77-777
www.behnke-online.com