Fax-Receiving Problems - HP LaserJet 3015 Faxhandbuch

Fax-receiving problems

Use the table in this section to solve problems that might occur when receiving faxes.
Issue
The device cannot receive faxes from
an extension telephone.
Voice calls are not being received by
the telephone or answering machine
that is connected to the line.
ENWW
Cause
The extension-telephone setting might
be disabled.
The fax cord might not be securely
connected.
The device dialing mode might be
incorrectly set, or the extension phone
might be incorrectly set.
The fax cord might not be correctly
connected.
The answer mode or rings-to-answer
settings might not be correctly set.
The answering machine or telephone
might not be functioning.
Solution
See Making an extension telephone
available to receive faxes for
instructions about changing this setting.
Make sure that the fax cord is securely
connected between the telephone jack
and the device (or another device that
is connected to the device). Press 1-2-
3 in sequence (tone-dial mode only),
wait for three seconds, and then hang
up.
Make sure that the device dialing
mode is set to Tone. See Selecting
tone-dialing or pulse-dialing
Make sure that the extension phone is
set up for tone dialing as well.
See Connecting the device to a
telephone line to check the installation.
The device must be the first device
connected to the telephone line.
See Setting the answer mode
Changing the rings-to-answer setting
to determine which settings you need.
The rings-to-answer must be set
higher than the answering machine
setting.
Connect the telephone or answering
machine directly to the telephone line
and determine if it works by itself.
Fax-receiving problems
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