Dantherm I-PAC PRO Installationsanleitung Seite 36

Maintenance
Heat pump malfunction
36
NOTICE
Refer to the sections titled Protection Codes and Fault Codes before initiating a service call .
Do not attempt to change any internal control settings or parameters, as these have been fac-
tory calibrated to ensure optimal heat pump performance .
Any signs of abnormal operation should be reported to the installer immediately . If in doubt
or if further advice is needed, contact the Dantherm Group UK Service Department on +44(0)
1621 856 611 (option 2), providing the heat pump model number and serial number .
Fault
Unresponsive controller .
Heat pump does not run .
Fan running, but poor
water cooling ~ heating
performance .
Display normal, but
no water heating
performance .
Heat pump suddenly
starts or stops running .
Heat pump is venting
white smoke .
Heat pump is leaking
water from the base .
If the solutions above do not correct the fault, then please contact your installer or the
Reason
Screen lock is active .
No power .
Power is switched off .
Fuse has blown .
The breaker has tripped .
Heat ~ cool not working .
Evaporator fins blocked .
Air inlet ~ outlet blocked .
Compressor start delay
protection .
Set temperature too low .
Compressor start delay
protection .
The heat pump may be
performing a defrost . The fan
stops and the heat indicator
on the control panel will flash .
If the set point temperature is
reached, the heat pump will
go into standby mode .
The App and remote have
timer controlled on ~ off .
The heat pump is performing
a defrost cycle .
In heating mode,
condensation will form on the
evaporator and drain out of
the heat pump base .
Dantherm Group UK Service Department .
Maintenance: Heat pump malfunction
Solution
Unlock screen .
Wait until power is restored .
Switch on the power .
Check and change the fuse .
Check and reset the breaker .
Check mode is correct .
Remove the obstruction .
Remove the obstruction .
Wait for three minute delay
to time out .
Raise desired set
temperature .
Wait for three minute delay
to time out .
This is normal operation, and
the heat pump will resume
normal function once the
defrost cycle is complete .
This is a normal operation .
Check the App or remote
control panel, if applicable .
This is a normal operation .
This is normal operation .