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Hewlett-Packard Limited Warranty Statement
HP product
Software
Accessories
Ink cartridges
Printer peripheral hardware (see below for details)
Extent of Limited Warranty
1 Hewlett-Packard warrants to the end-user customer that the HP
products specified above will be free from defects in materials and
workmanship for the duration specified above, which duration begins on
the date of purchase by the customer.
2 For software products, HP's limited warranty applies only to a failure to
execute programming instructions. HP does not warrant that the
operation of any product will be uninterrupted or error free.
3 HP's limited warranty covers only those defects that arise as a result of
normal use of the product, and does not cover any other problems,
including those that arise as a result of:
a Improper maintenance or modification;
b Software, media, parts, or supplies not provided or supported by HP;
c Operation outside the product's specifications;
d Unauthorized modification or misuse.
4 For HP printer products, the use of a non-HP ink cartridge or a refilled
ink cartridge does not affect either the warranty to the customer or any
HP support contract with the customer. However, if printer failure or
damage is attributable to the use of a non-HP or refilled ink cartridge,
HP will charge its standard time and materials charges to service the
printer for the particular failure or damage.
5 If HP receives, during the applicable warranty period, notice of a defect
in any product which is covered by HP's warranty, HP shall either repair
or replace the product, at HP's option.
6 If HP is unable to repair or replace, as applicable, a defective product
which is covered by HP's warranty, HP shall, within a reasonable time
after being notified of the defect, refund the purchase price for the
product.
7 HP shall have no obligation to repair, replace, or refund until the
customer returns the defective product to HP.
8 Any replacement product may be either new or like new, provided that it
has functionality at least equal to that of the product being replaced.
9 HP products may contain remanufactured parts, components, or
materials equivalent to new in performance.
10HP's Limited Warranty Statement is valid in any country/region where
the covered HP product is distributed by HP. Contracts for additional
warranty services, such as on-site service, are available from any
authorized HP service facility in countries/regions where the product is
distributed by HP or by an authorized importer.
Duration of Limited Warranty
1 year
1 year
90 days
1 year
Limitations of Warranty
TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP
NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER
WARRANTY OR CONDITION OF ANY KIND, WHETHER
EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS
FOR A PARTICULAR PURPOSE.
Limitations of Liability
1 To the extent allowed by local law, the remedies provided in this
Warranty Statement are the customer's sole and exclusive remedies.
2 TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE
OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY
STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY
SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED
ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND
WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Local Law
1 This Warranty Statement gives the customer specific legal rights. The
customer may also have other rights which vary from state to state in
the United States, from province to province in Canada, and from
country/region to country/region elsewhere in the world.
2 To the extent that this Warranty Statement is inconsistent with local law,
this Warranty Statement shall be deemed modified to be consistent with
such local law. Under such local law, certain disclaimers and limitations
of this Warranty Statement may not apply to the customer. For
example, some states in the United States, as well as some
governments outside the United States (including provinces in
Canada), may:
a Preclude the disclaimers and limitations in this Warranty Statement
from limiting the statutory rights of a customer (e.g. the United
Kingdom);
b Otherwise restrict the ability of a manufacturer to enforce such
disclaimers or limitations; or
c Grant the customer additional warranty rights, specify the duration of
implied warranties which the manufacturer cannot disclaim, or allow
limitations on the duration of implied warranties.
3 FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW
ZEALAND, THE TERMS IN THIS WARRANTY STATEMENT, EXCEPT
TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE,
RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE
MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF
THE HP PRODUCTS TO SUCH CUSTOMERS.
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