Cleaning the air
ducts and interior
Checking and
cleaning the
condensate drain
Completion of the
work
Troubleshooting
Error signals
Error list
50
ü The filter, fan housing, bypass and heat exchanger have been removed from the unit.
1. Inspect the inner surfaces and the connections of the air ducts for dirt.
2. Clean the inner surfaces and the connections of the air ducts with a damp cloth, brush,
vacuum cleaner or similar.
ü The filter, fan housing, bypass and heat exchanger have been removed from the unit.
1. Make sure that the condensate drain in the drip tray is not blocked.
2. Clean the drip tray with soapy water and a brush/cloth.
3. Check the drain hose for damage and correct installation. For information on the correct
installation, please refer to page 41.
1. Check whether all connections are securely fastened to the main PCB.
2. Mount all parts that were previously removed.
In this section you will get to know how to detect and correct possible operating errors.
Dantherm strongly recommends to connect a remote control to the unit for operation in
order to perform proper troubleshooting.
Occurring errors are indicated in various ways:
Component
Signal
Ventilation unit
Acoustic signal from the main PCB. Connect a remote control or the
PC tool to indicate the specific error.
LED for filter reset
Hand-held remote
Audible signal and indication of a specific error code.
control
Wired remote con-
Acoustic signal and flashing LED:
trol (HCP 10/11)
The number of flashes corresponds to an error code, followed by a
5 second break. See error list.
PC tool
Indication of the error number as well as the option to indicate a log of
specific operations covering a longer period of time.
Smartphone APP
Indication of a specific error code.
How to read the error list:
Column
Description
A
Number of flashes in the display (wired re-
mote control)
B
LED for filter reset on the ventilation unit
C
Acoustic signals
Error code
Error number indicated on the display of the
hand-held remote control, the smartphone
app or in the PC tool
INSTALLATION AND SERVICE MANUAL FOR PROFESSIONALS
Maintenance and troubleshooting: Troubleshooting
Code
-
Y
R
0
1
2
-
Meaning
-
yellow LED flashes
red LED flashes
no acoustic signals
one acoustic sig-
nal/hour
one acoustic sig-
nal/sec
E.g., "E12" stands
for error num-
ber 12.