Troubleshooting
Possible cause
Interruption in the supply line.
No motion release
Drive controller defective.
Communication between higher-level
controller and converter interrupted.
Rotor mechanically blocked.
Encoder defective.
Short-circuit between turns in the
motor.
Short-circuit to ground due to
moisture or short-circuit to ground
due to electrical malfunction.
Incorrect phase connections.
Drive controller settings are incorrect. Check the parameters and setting values, see
Motor phases or encoder signals
confused.
84
6 Troubleshooting
6.1 Product not turning
Corrective action
Check the supply lines for defects.
Check electrical connection.
} 5.2.3 [/ 81]
Check the settings of the drive controller.
DANGER Risk of fatal injuries due to electric shock!
Check whether there is voltage at the drive controller's
output.
If there is no voltage:
Check connection assignment, see drive controller
operating manual.
} 5.2.3 [/ 81]
Check communication.
Check mechanics.
Check that the mounting surface is flat.
} 5.2.1 [/ 76]
Check encoder and encoder connection.
If defective:
Replace component or send it to SCHUNK for repair.
For encoders with safety functionality, see "Safety
Manual MSAC200ERT-DQ V01.00".
Check terminal resistances with a multimeter.
} 3 [/ 64]
If the difference between the individual motor phases
is larger than 0.1 Ohm:
Replace component or send it to SCHUNK for repair.
Check protective conductor.
If the product has a ground leak while the power cable
is disconnected:
Check the electrical connections and connectors for
ground leakage.
Replace component or send it to SCHUNK for repair.
Check electrical connection.
} 5.2.3 [/ 81]
operating manual for the drive controller.
Check electrical connection.
} 5.2.3 [/ 81]
Check the encoder signals and the shielding of the sensor cable.
08.00 | ERT 12 / 50 / 100 / 300 | Translation of Original Operating Manual | de en | GAS0406665