LauraStar LIFT Bedienungsanleitung Und Sicherheitshinweise Seite 13

Laurastar international guarantee
The present guarantee does not, in any way, affect the
statutory rights of the user pursuant to the national legislation
in force governing the sale of consumer goods, including
the rights set out by Directive 2011 / 83 / EU of the European
Parliament and of the Council of 25 October 2011 on certain
aspects of sales and guarantees for consumer goods, or the
rights held by the user, by virtue of the sales contract, with
regard to the respective vendor. In the event that an appliance
sold by Laurastar contains manufacturing defects, Laurastar
shall be liable for the complete elimination of these defects
within the scope defined below.
1. Scope of cover
This guarantee only applies to products manufactured by or
on behalf of Laurastar, which may be identified by the brand,
the trade name or the Laurastar logo affixed to the product.
The guarantee does not apply to non-Laurastar products,
accessories or spare parts.
This guarantee shall be applicable only if the appliance
becomes unusable, or if its use is significantly hindered, due
to a manufacturing defect, an assembly defect or a defect in
the material of the appliance, and if this defect was already in
existence when the appliance was supplied to the user.
It shall not be applicable, in particular:
• If the hindrance to use of the appliance is due to professional
use of the appliance, namely intensive use for which the
user receives monetary remuneration
• To normal wear and tear of the appliance's components and
accessories
• To an intervention by a third party or a repairer not approved
by Laurastar
• To failure to comply with the instructions contained in the
Instruction Manual, specifically the warnings concerning
start-up, use and maintenance of the appliance
• To non-compliant use.
The concept of "non-compliant use" notably includes damage
caused by:
• The fall of the appliance or of a component
• Blows or marks resulting from negligence
• Keeping the protective soleplate on the iron permanently
• Failure to rinse the boiler
• Use of water that does not comply with the specifications
• Use of non-Laurastar products, accessories and spare parts
• The plug connected to the wall socket outlet permanently.
2. Entitlements held by the user
When a user asserts, in a manner compliant with the present
guarantee, an entitlement arising from said guarantee,
Laurastar shall be free to implement the most appropriate
method for eliminating the defect. This guarantee does
not grant the user any entitlement or any additional right;
in particular, the user may not claim for reimbursement of
expenses in relation to the defect, or compensation for any
consequential loss or damage. Moreover, transportation of
the appliance from the user's place of residence to Laurastar's
premises, and return transportation, shall be carried out at the
user's risk.
3. Term of validity
This guarantee is only valid for the entitlements that it accords
to the user and that the user has asserted against Laurastar
within the guarantee term.
The guarantee term is one year for countries that are not
members of the European Union and two years for European
Union Member States and Switzerland, calculated from the
date of delivery of the appliance to the user. If defects are
notified after the guarantee term has come to an end, or if the
documents or items of evidence that are necessary to assert
the defects in accordance with the present declaration are not
present until after the end of the guarantee term, the user shall
not hold any rights or entitlements by virtue of this guarantee.
4. Immediate notification of defects
When the user discovers a defect in the appliance, he / she
undertakes to communicate this to Laurastar without delay.
If the user does not do so, he / she shall lose the entitlements
afforded by the present guarantee.
5. Methods for asserting entitlements arising from the
present declaration
In order to assert the entitlements resulting from this
guarantee, the user must contact the Laurastar Customer
Service department (see page 8), either:
• by telephone
• by e-mail or
• by fax.
He / she must follow the instructions from the Customer Service
department and send, at his / her own risk:
• The appliance with the defect(s)
• A copy of the purchase contract, of the invoice, of the till
receipt or any other suitable document as evidence of the
date or place of purchase.
The Customer Service department is available to provide any
additional information on this subject.
You will find other addresses for importers and official service
partners at www.laurastar.com.
If an appliance is returned to the Laurastar approved service
centre when there is no defect present, the user shall be liable
for the dispatch and return costs.
6. Laurastar after-sales service
If a Laurastar appliance is entrusted to the approved service
centre for work outside the provisions of this guarantee, or
after the guarantee term has come to an end, this shall be
deemed a "repair outside guarantee" and shall form the subject
of an invoice.
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