Help; Getting Help - Blackmagic Design Studio Camera Bedienungsanleitung

Help

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Help

Getting Help

The fastest way to obtain help is to go to the Blackmagic Design online support pages and check the latest
support material available for your camera.
Blackmagic Design Online Support Pages
The latest manual, software and support notes can be found at the Blackmagic Support Center at
www.blackmagicdesign.com/support.
Contacting Blackmagic Design Support
If you can't find the help you need in our support material, please use the "Send request" button on the
support page for your camera to email a support request. Alternatively, call your nearest Blackmagic Design
support office at www.blackmagicdesign.com/company.
Checking the Software Version Currently Installed
To check which version of Blackmagic Camera Utility software is installed on your computer, open the About
Blackmagic Camera Utility window.
‚ On Mac OS X, open Blackmagic Camera Utility from the Applications folder. Select About
Blackmagic Camera Utility from the application menu to reveal the version number.
‚ On Windows, open Blackmagic Camera Utility from your Start menu or Start Screen. Click on the
Help menu and select About Blackmagic Camera Utility to reveal the version number.
How to Get the Latest Software Updates
After checking the version of Blackmagic Camera Utility software installed on your computer, please visit
the Blackmagic Support Center at www.blackmagicdesign.com/support to check for the latest updates.
While it is usually a good idea to run the latest updates, it is wise to avoid updating any software if you are
in the middle of an important project.
Battery Replacement
The Studio Camera's built in battery is not user-servicable. Should the battery require replacement, you will
need to send it to your nearest Blackmagic Design service center for replacement. If the camera is outside
of its warranty period, the battery replacement will incur a small service fee for the cost of the battery, labor
and return of the camera to you. Please contact Blackmagic Design Support to find out details of where to
send your camera, how to package it safely and how much the replacement will cost in your country.