ABL Wallbox eM4 Twin Bedienungsanleitung/Sicherheitshinweise Seite 26

Resolving errors
Errors may occur during the operation of the wallbox.
Description
The vehicle is connected to the wallbox via the
charging cable, but the status indicator for the charge
point continues to pulsate green: The vehicle is not
recognised. (Display: 1 cycle)
Cause and suggested solution
The charging cable is not properly plugged in.
Remove the charging connector from the vehicle's charging inlet and the charging plug from the wallbox's
x
charging socket. Then plug the charging connector back into the vehicle first and then the charging plug into the
wallbox.
Check the charging cable and replace it if required.
x
Description
The status indicator for the charge point pulsates red.
(Display: 1 cycle)
Cause and suggested solution
The wallbox has detected an error that prevents or interrupts charging operations. The status indicator for the charge
point pulsates red until the fault has been cleared.
Remove the charging connector from the vehicle's charging inlet and the charging plug from the wallbox's
x
charging socket. Then plug the charging connector back into the vehicle first and then the charging plug into the
wallbox.
If the error persists, remove the charging cable from the vehicle and the wallbox. Unlock and open the charge
x
point's RCCB flap, switch the RCCB off (position 0) and on again (position I) and lock the RCCB flap again (see also
"Testing the RCCB" on page 27). Then reconnect the charging cable to the vehicle and then to the wallbox.
If the error persists, remove the charging cable from the vehicle and the wallbox and switch off the RCCB for both
x
charge points. Also switch off the MCB in the domestic power distribution box (position 0). Next, switch on the
upstream MCB first and then the RCCB of the wallbox (position I). Finally, reconnect the charging cable to the
vehicle and then to the wallbox.
Should the error persist, please contact a qualified specialist electrical contractor to resolve the error.
x
Should the wallbox have to be repaired or replaced, please contact the qualified specialist electrical contractor or
x
the dealer/manufacturer from whom you purchased your wallbox.
Description
The wallbox's status indicator does not work, the energy meters do not display any information.
Cause and suggested solution
The wallbox is not connected to the electricity grid.
x
Check the internal RCCB and switch it back on if required.
x
Check the upstream circuit breaker in your domestic power distribution and switch it back on if required.
x
Have a qualified specialist electrical contractor check the power supply cable and restore it if required.
x
The wallbox is defective.
x
Please contact a qualified specialist electrical contractor to have the error resolved.
x
Should the wallbox have to be replaced, please contact the qualified specialist electrical contractor or the
x
dealer from whom you purchased your wallbox.
26 Resolving errors