9 Unplug the charging plug from the charging
socket of the wallbox and store the charging
cable. The charge point lid closes automati-
cally.
10 The wallbox is ready for operation and awaits
the next charging procedure (illustration:
1 cycle).
Resolving errors
Errors may occur during the operation of the wallbox.
Description
The vehicle is connected to the wallbox via the
charging cable, but the status indicator continues to
pulsate green: The vehicle is not recognised (display:
1 cycle).
Cause and suggested solution
The charging cable is not properly plugged in.
Remove the charging connector from the vehicle's charging inlet and the charging plug from the wallbox's
x
charging socket. Then plug the charging connector back into the vehicle first and then the charging plug
into the wallbox.
Check the charging cable and replace it if required.
x
Description
The status indicator pulsates red (display: 1 cycle).
Cause and suggested solution
The wallbox has detected an error that prevents or interrupts charging operations. The status indicator pulsates
red until the fault has been cleared.
Remove the charging connector from the vehicle's charging inlet and the charging plug from the wallbox's
x
charging socket. Then plug the charging connector back into the vehicle first and then the charging plug
into the wallbox.
If the error persists, remove the charging cable from the vehicle and from the wallbox. Unlock and open
x
the wallbox's RCCB flap, switch the RCCB off (position 0) and on again (position I) and lock the RCCB flap
again (see also "Taking the Wallbox eM4 Single out of operation" on page 28). Then reconnect the
charging cable to the vehicle and then to the wallbox.
If the error persists, remove the charging cable from the vehicle and from the wallbox and switch off the
x
wallbox's RCCB. Also switch off the MCB in the domestic power distribution box (position 0). Next, switch
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Resolving errors