Guarantee Conditions - Keimling Personal Blender Bedienungsanleitung

Personal Blender™ - the speedy blender

Guarantee conditions

All parts of the Personal Blender™ are
guaranteed for 2 years. The guarantee in-
cludes material, construction and finish-
ing defects on all parts. If, despite proper
use, your Personal Blender™ develops a
fault within the period of the guarantee,
the product will either be repaired or faulty
parts will be replaced free of charge at the
discretion of the manufacturer/importer or
a new product will be delivered as a re-
placement. In this case the whole product
including all accessories and parts must
be sent back to the Personal Blender™
Service Centre (see page 2), thoroughly
cleaned and well packaged. Please note:
If individual parts or the whole machine
have not been cleaned the Service Centre
will make a charge for cleaning indepen-
dently of any guarantee cover.
It is best to keep the original packaging
in case it is required for a return. Please
always call the Service Centre before re-
turning a product. A telephone call is of-
ten sufficient to solve the problem and
avoid packaging and shipping. In any
case the Personal Blender™ Service Cen-
tre will deal with your problem as quick-
ly as possible.
If it is necessary to return your product
after all, please speak to your Personal
Blender™ Service Centre about shipping.
This will help to minimise your shipping
costs.
60
The guarantee does not cover:
a) Causes not traced back to processing
or manufacture of the product such as
superficial damage, accident or other
such problems.
b) Use other than as described in the in-
structions, careless handling, technical
alterations, accident.
c) Damage caused by the use of non-
original parts or repairs by unauthor-
ised agents.
We require the following informa-
tion in order to process any claim
under the guarantee:
1. Your name, address and telephone
number
2. Serial number and model number
3. Problem
4. Date of purchase
5. Retailer
6. In case of transport damage: name
of the delivery service and the parcel
number.
Important: If you return your Person-
al Blender™, pack all parts in the original
packaging and ensure that you include all
parts. Do not forget to put your address
on the ouside of the packaging. You will
find the address of your Personal
Blender™ Service Centre on page 2.
Tip
Keep your original packaging in
case of a possible return.