Service Adress; Basic Troubleshooting - Werock Rocktab U200 Betriebsanleitung

Knowledge database with numerous other cross-product information:
Online portal for technical support and repair requests:
Download drivers, software, manuals and other product-related files:
https://www.werocktools.com/support/drivers-manuals/

Service adress

WEROCK Technologies GmbH
Kallhardtstr. 20
75173 Pforzheim
Deutschland
Tel.: +49-7231-4709405-13
Mail EMEA Region: contact.emea@werocktools.com
Mail andere Regionen: contact@werocktools.com
www.werocktools.com
Troubleshooting

Basic troubleshooting

The removable battery does not charge

Make sure the AC adapter is properly connected and the removable battery is properly inserted.
Nothing is displayed on the screen

The tablet may be in sleep mode. Press the power button to wake up the display.

The brightness may be set too low. Increase the brightness.
The screen suddenly turns black and the power indicator goes off

Make sure the LED indicator in the HotTab Utility is not turned off.

Make sure the AC adapter is properly connected.

If the device is running on battery power, the battery may be dead. Charge the battery.
The quality of the wireless LAN signal is poor

The tablet may be out of range. Move the tablet closer to the access point or another wireless LAN
device that is connected to it.

Check if there is any interference in your environment, such as microwave ovens, cordless phones.
Move the tablet away from objects that cause interference.
I cannot connect to another wireless LAN device.

Make sure that the wireless LAN function is turned on.

Make sure the SSID setting is the same for each wireless LAN device on the network.

Reboot the tablet.

Make sure the IP address or subnet mask setting is correct.
Rocktab U200 User Manual
https://www.werocktools.com/technical-support/
138 / 151
https://www.werocktools.com/docs/