Troubleshooting - HP Photosmart B209 Plus Serie Bedienungsanleitung

Get the most out of your HP Photosmart
Find more information
All other product information can be found in the electronic Help and Readme. Electronic Help includes
instructions on product features and troubleshooting. It also provides product specifications, legal notices,
environmental, regulatory, and support information. The Readme file contains HP support contact information,
operating system requirements, and the most recent updates to your product information.
To access the Electronic Help
• Windows: Click Start > All Programs > HP > Photosmart Plus B209 series > Help.
• Mac OS X v10.4: Click Help > Mac Help, Library > HP Product Help.
• Mac OS X v10.5: Click Help > Mac Help. In the Help Viewer, select HP Product Help.
Windows 7
Windows 7 support information is available online: www.hp.com/go/windows7.
Power specifications:
Power adapter: 0957-2269
Input voltage: 100 to 240 Vac
Input frequency: 50-60 Hz
Power Delivery Capability: 20W Average
Note: Use only with the power adapter supplied
by HP.

Troubleshooting

Setup Troubleshooting
If the HP Photosmart does not turn on:
1. Check the power cord.
• Make sure the power cord is firmly connected to both the product and the power adapter.
• If you are using a power strip, make sure the power strip is turned on. Or, try plugging the product
directly into a power outlet.
• Test the power outlet to make sure it is working. Plug in an appliance that you know works, and see if
the appliance has power. If not, then there might be a problem with the power outlet.
• If you plugged the product into a switched outlet, make sure the outlet is switched on. If it is switched on
but still does not work, then there might be a problem with the power outlet.
2. Unplug the power cord from the back of the product. Plug the power cord back in, and then press the On
button to turn on the product.
3. The product might not respond if you press the On button too quickly. Press the On button once. It might
take a few minutes for the product to turn on. If you press the On button again during this time, you might
turn the product off.
4. If you have completed all of the steps provided in the previous solutions and are still having a problem,
contact HP support for service. Go to: www.hp.com/support.
Ink usage
Note: Ink from the cartridges is used in the printing
process in a number of different ways, including
in the initialization process, which prepares the
device and cartridges for printing, and in printhead
servicing, which keeps print nozzles clear and ink
flowing smoothly. In addition, some residual ink
is left in the cartridge after it is used. For more
information see www.hp.com/go/inkusage.
4