Troubleshooting; Eliminating Faults Yourself - SOMFY KEASY L Handbuch

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Troubleshooting

Eliminating faults yourself

Fault
Optical display: Stop position setting and/or test
Permanent light after run not complete.
inserting the mains plug
and/or while switching
on the garage door
opener.
Opener light flashes Obstacle detected (e.g. by
regularly (one-second obstacle detector or actuation
cycle). of the safety equipment such
as light barrier, wicket door
contact).
Opener light flashes While monitoring the electronic
irregularly (three components, the electronics
seconds OFF/one detect an irregularity.
second ON).
Opener light does not Bulb defective.
come on.
Garage door opener Battery in the handheld
does not function when transmitter discharged/
the handheld transmitter incorrectly inserted.
is actuated.
Code in the receiver not yet
read.
Stop position setting, test run
not complete.
Garage door opener Door mechanism damaged.
does not/not fully open/
close the door.
Unfavourable conditions
outside (e.g. heavy rain) have
increased the door weight.
Garage door opener identifies
the situation as an obstacle.
No mains voltage (LED U does
not come on).
Possible cause
Reset mains plug. Pull out and re-
insert mains plug. Set stop positions
and conduct test run in accordance
with operating instructions.
Remove obstacle, open/close garage
door.
Reset: Simultaneously press control
button a and programming button b for
5 seconds. (Opener light flashes).
Reset verified by solid light. Reset
stop positions and conduct a test run.
Programmed handheld transmitters
are not deleted. If the opener light
flashes again irregularly while the stop
positions are being programmed,
please contact Service Line.
Replace.
Check battery and, if required, replace
battery.
Log on handheld transmitter.
Set stop positions, conduct and
complete a test run. Then log on the
handheld transmitter.
Check door mechanism. Have the
garage door repaired by a garage door
technician.
Reset stop positions and conduct
a test run. Programmed handheld
transmitters are not deleted. If the fault
persists, please contact Service Line.
Have a technician check whether the
mains socket is being supplied with
mains voltage.
Remedial action
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