Maintenance; Troubleshooting - OHAUS TAJ Gold Serie Bedienungsanleitung

TAJ Carat / Gold Balances

5. MAINTENANCE

5.1 Troubleshooting

The following table lists common problems and possible causes and remedies. If
the problem persists, contact your authorized dealer.
Symptom
Cannot turn on
Poor accuracy
Cannot calibrate
Err 1
Err 2
Err 4
Err 8
Err 9
(Flashing)
bAtt LowW
1.800.561.8187
TABLE 5-1. TROUBLESHOOTING.
Possible Cause
• No power to balance
• Empty or incorrectly installed
batteries
• Improper calibration
• Unstable environment
• Transportation Lock is set
• Debris touching the pan
• Draft shield is touching the pan
or sample.
• Unstable environment
• Incorrect calibration mass
• Transportation Lock is set
• Calibration Lock switch is set
• Invalid Checksum data.
• Over-load or Under-load
condition.
• Transportation Lock is set
• Improper calibration
• Invalid calibration mass.
• RS232 buffer is full.
• Internal data error.
• Battery power is low.
• Battery power is too low for
proper operation.
www.
Remedy
• Verify AC adapter connections and voltage.
• Replace batteries, check polarity.
• Perform calibration.
• Move balance to suitable location.
• Slide the pin to the unlocked position.
• Clean any debris next to or under the pan.
• Check that pan is fully seated, check sample
height.
• Move the balance to a suitable location.
• Use correct calibration masses.
• Slide the pin to the unlocked position.
• Slide the switch to the unlocked position.
• Cycle balance off/on.
• Contact authorized dealer.
• Verify pan is installed and/or excess load is
removed from pan.
• Slide the pin to the unlocked position.
• Perform calibration.
• Verify correct calibration mass is being used.
• Cycle balance Off/On.
• Check RS232 settings in balance and
computer when RS232 option is installed.
• Contact Ohaus or authorized dealer.
• Replace batteries soon.
• Replace batteries.
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