Warranty; Help And Advice; Product Returns/After Sales Service; Ec Declaration Of Conformity - THOMSON 512393 Handbuch

G - TECHNICAL AND LEGAL INFORMATION

2 - WARRANTY

• This product is guaranteed for parts and
labour for 2 years from the date of purchase.
Proof of purchase must be retained for the
duration of the warranty period.
• The warranty does not cover damage caused
by negligence, knocks or accidents.
• This product must not be opened or
repaired by any persons not employed by
AVIDSEN.
• The warranty will be void if the device is
tampered with.

3 - HELP AND ADVICE

• If, in spite of the care we have taken in
designing our products and drafting these
instructions, you do encounter difficulties
when installing your product or you have any
questions, we recommend you contact one of
our specialists who will be glad to help.
• If you encounter operating problems during
the installation or a few days afterwards,
it is essential that you are in front of your
installation when contacting us, so that one
of our technicians can diagnose the source of
the problem, as it will probably be the result
of a setting that is incorrect or an installation
that is not to specification. If the problem is
caused by the product itself, the technician
will give you an RMA number so that you can
return the unit to the shop. Without this RMA
number, the shop may refuse to exchange
your product.
Contact our After Sales Service team technicians
on:
0 892 701 369
Monday to Friday, 9AM to 12PM and 2PM to 6PM.
Visit our website to find out more about our Thomson range at
20
EN
u . e i t y u r e c n s s o m o t h w . w w
0,35 € / min
960P WIFI PTZ DOME IP CAMERA
4 - PRODUCT RETURNS / AFTER SALES SERVICE
If, despite the care we have taken in designing
and manufacturing your product, it needs to be
returned to our customer service centre, you can
check the progress of the work on our website at
the following address:
Avidsen undertakes to keep a stock of
spare parts for this product throughout the
contractual warranty period.

5 - EC DECLARATION OF CONFORMITY

With the R&TTE directive
AVIDSEN hereby declares that the equipment
designated below: 960p WiFi PTZ dome IP camera
512393 (DSC-923W)
Complies with the 1999/5/EC Directive and its
compliance has been assessed in accordance with
applicable standards:
EN 60950-1:2006 + A11:2009 + A1:2010 + A12:2011+A2:2013
EN 62311:2008
EN 301 489-1 V1.9.2
EN 301 489-17 V2.2.1
EN 300 328 V1.8.1
In Chambray les Tours
21/03/2017
http://sav.avidsen.com
Alexandre Chaverot,
CEO