Guarantee; Spare Parts - FLORABEST FHE 550 A1 Originalbetriebsanleitung

Guarantee

This unit has a guarantee period of 36
months, or 12 months for units used on a
commercial basis or for replacement units
according to the statutory regulations.
Damages, which can be attributed to
natural wear, overloading or inappropriate
use, are excluded from the guarantee.
Certain component parts are subject to a
normal wear and are excluded from the
guarantee. In particular, these include:
Saw chain, chain bar, sprocket chain
wheel and carbon brushes, provided that
the complaints cannot be attributed to
flaws in the materials themselves. Also,
all damage to the machine, the saw chain
and the chain bar, which can be attributed
to inadequate lubrication, are excluded
from the guarantee.
Furthermore, a condition of the guarantee
services is that the maintenance intervals,
indicated in the operating instruction, have
been adhered to and the instructions on
the cleaning, care and maintenance have
been followed. Damages, which originate
due to material or manufacturer faults, will
be repaired free of charge by replacement
delivery or repair. This is conditional on
the saw being returned to the dealer
complete with purchase receipt and
proof of guarantee. Unqualified attempts
at repairing the unit or dismantling/
opening the motor casing result in loss of
guarantee.
This is conditional upon the device being
returned in one piece complete with proof
of purchase and guarantee to our service
centre (see address on p. 117).
Our Service-Center will also carry out any
non-guarantee repair work for a charge.
We will be happy to give you a quote.
We will only work on units that have been
sent in with the appropriate packaging,
postage paid.
You can avoid paying extra for bulk
postage or increased shipping costs
by dismantling the bar and chain, and
packing them together with the motor
block in the rear part of the original box.
Cut off the thinner front part, making sure
that the box keeps its rectangular form,
and carefully seal up the box on this side.
The sender carries the costs of postage
and packing.
Caution: Please, in no case, send
defective devices with filled oil tank.
Completely empty the tank. Possible
material damages (oil runs out if device is
placed on its side or upside down!) and/or
fire damages during transport are borne at
the expense of the sender.
Devices sent in with freight collect -
by bulk freight, express or with other
special freight - are not accepted.
If you have a justified guarantee claim,
please contact our service centre by
telephone, which will then advise you on
how the claim will be processed.
We will dispose of tools free of charge.

Spare parts

The following spares are available from
Grizzly Service-Center (see P. 117 for the
address). Please indicate the machine type
and the number of the spare part with your
order.
Saw chain .................................3009 1400
Chain bar ..................................3010 0100
Bio chain oil 1 liter ....................3023 0001
Bio chain oil 5 liter ....................3023 0002
If further spare parts should be necessary,
please find the part number on the exploded
drawings.
GB
15