Inhaltsverzeichnis
Werbung
Customer service
The following table will help you to determine and rectify the reasons for possible problems. If you cannot rectify the
fault with the aid of this table, please contact:
CLAGE GmbH
Central customer service
Pirolweg 1–5
21337 Lüneburg
Fon: +49 (0) 4131 – 89 01-40
Fax: +49 (0) 4131 – 89 01-41
E-mail: service@clage.de
Internet: www.clage.de
We can either give you the name and address of an authorised customer service company or repair the heater oursel-
ves. In the latter case, please send in the heater (at your cost and risk) with details of the problem and a copy of the
sales invoice.
Fault
No water flows
Water flows more
slowly than expected
The heater switches
itself on and off
Water remains cold,
although the appli-
ance switches on
Appliance does not
switch and the water
remains cold
Hot water tempera-
ture varies
Hot water tempera-
ture too low
Cause
Water supply is turned off
The jet regulator is not fitted
Water pressure is not sufficient
Dirt in the pipes
Water pressure is varying,
flow rate is too low
Faulty heating element
Safety thermal cut-out has
tripped
Water pressure is not sufficient
Dirt
Supply voltage varies
Water connections mixed up
Flow rate is too high or inlet
temperature is too low
Power supply is too low
Faulty heating element
Action
Open the main water valve and the shut-off valve
Fit the special CLAGE jet regulator
Check the water flow pressure,
check the water flow adjustment (see fig. 10)
Remove any dirt from the filter, valves and taps /
check the technical data
Remove any dirt / increase the flow water pressure, close
other taps, open the shut-off valve further
Replace heating element (by an authorized technician)
Have the fault rectified by a technician and reset the
safety thermal cut-out / circuit breaker
Adjust the water flow (see fig. 9), open the shut-off valve
fit the special CLAGE jet regulator, check water pressure
Remove dirt from the inlet and outlet
Check the supply voltage
Check installation
Adjust the flow either at the tap, the valve or the flow
adjustment screw
Preset the temperature, measure the temperatures and
flow rate and compare with the technical data, check the
power supply
Replace heating element by an authorized technician
15
Werbung
Inhaltsverzeichnis
