Repair And Service; Product Identification - F.lli Consonni “Westminster” Bedienungsanleitung

F.lli Consonni
13
{ Is the verge pin properly located in the upper slot of the pendulum guide (pendulum,
only)?
{ If applicable, is the plastic cover of the escapement attached correctly?

12. Repair and service

Before pursuing service, ensure that all instructions provided with your clock have
been carefully followed. These instructions will provide detailed information to answer
most questions.
Procedures to obtain repair and/or service In the unlikely event that your clock appears
to be malfunctioning or requires repair, please call the dealer you originally purchased
your clock from or contact the service department.
Most problems can be quickly resolved without returning the clock for service.
Have a copy of the original bill of sale or other proof of purchase, the product
identification of page 53 and a brief description of the problem available.
Return authorization is required from Customer Service prior to the return of any
product or component. Your clock will not be accepted otherwise.
Warranty exemptions
You will be charged for repair services if a bill of sale or other proof of purchase date
is not provided, if instructions were not followed, if the product is beyond the warranty
period or is otherwise outside the scope of the warranty.
In addition the following minor adjustments and service and/or parts to perform these
adjustments are not covered under this warranty and are at the consumer's expense.
{ Set-up of the clock Usually sufficient set-up instructions are provided in this manual.
{ Mechanical movement oiling and cleaning The movement in your clock is a
mechanical mechanism and requires periodic oiling and cleaning depending on
environmental conditions (see section 9). Please contact an authorized dealer for this
service.
{ Setting running speed (timekeeping) and time Usually sufficient instructions for these
adjustments are provided in this manual.
{ Freight damage It is the responsibility of the consignee to advise the carrier of any
freight loss or damage, directly.
If the carton indicates signs of "visible damage", instruct the driver to note the damage
on the freight bill. If the carton contains "concealed damage", notify the carrier and
request
in writing within 6 calendar days of product receipt a carrier inspection and damage
report.
Failure to notify the carrier within 6 calendar days of product receipt may waive your
rights to a damage claim.