20
English
Problem
I cannot switch
on Philips
BlueControl even
though it is fully
charged.
The treatment
does not start
although the fully
charged device is
correctly placed
on the skin.
Philips
BlueControl
suddenly
switches off
during treatment.
Possible cause
The sensor is dirty.
The skin may be
too cold.
The preset time has
elapsed.
The infrared sensor
is blocked.
Solution
Clean the infrared sensor
with alcohol and a cotton
bud (see 'Cleaning and
maintenance').
Warm up the skin that you
would like to treat and try
(re-)starting the treatment.
Philips BlueControl has
been programmed to
switch off automatically
after the treatment time
has elapsed.
Check the position of
Philips BlueControl in the
fixation strap. Make sure
that the material of the
fixation strap or clothing
does not cover the infrared
sensor. If the infrared
sensor is not covered but
Philips BlueControl still
switches off, the skin
temperature is too high.
Philips BlueControl will
switch on automatically
when the skin has cooled
down.