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WARRANTY TERMS
Important!
Only the original packaging ensures adequate transport protection of the device and should
therefore be kept at least in the statuory return period.
indictating the customer number or invoice number. Our service is available 24 hours.
1. Is a specific part damaged
Please tell us the exact part number using the parts list.
2. Is there a fault with the unit?
send us the video or picture material.
For our equipment we provide the leaga warranty of 2 years.
For spare parts and repair orders, please contact your dealer or directly to AsVIVA,
Our service adress: https://www.asviva.de/contact
To ensure that our service staff can help you optimally,
please consider the following procedure:
38
Should you have the possibility of a video recording e.g. mobile phone camera, pickup the error and
FITNESS WELLNESS E-BIKE
D-41542 Dormagen
E-Mail: service@asviva.de
homepage: http://www.asviva.de
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