Warranty Terms & Conditions - TERMA KTX 4 Blue Gebrauchsanweisung

Warranty terms & conditions
1. The subject of this warranty is a Terma electric heating element.
The product name and characteristics are specified on the
packaging.
2. By accepting the device on purchase, the Client confirms that
the product is of full value. The Client should immediately in-
form the Seller of any discovered faults — otherwise it will be
understood that the product was faultless at the time of pur-
chase. This refers especially to any faults or damages of the
control panel case.
3. The Warranty for period for the product is 24 months from the
date of purchase, but no longer than 36 months from the date
of production.
4. The proof of purchase (receipt, invoice, etc.) constitutes the ba-
sis for warranty claims. Lack of the proof of purchase allows the
manufacturer to reject a warranty claim.
5. This warranty does not cover any faults that are due to:
• incorrect (not in accordance with the manual) installation, use
or disassembly,
• incorrect use of the heating element (i.e. for any purpose that
is not specified by the Manufacturer as intended for this
type of product),
• product being handled by unauthorized persons,
• fault's or damages caused by the Client after having pur-
chased and accepted the product.
6. The Central Heating installation should be fitted with lock-shield
valves, enabling disassembly of the radiator or the heating el-
ement and its control head without the necessity of emptying
the whole system of the heating agent. Any problems or ex-
penses arising from the absence of lock-shield valves in your in-
stallation cannot be used as grounds for any claims against the
Supplier or Manufacturer of the device.
7. The Manufacturer is obliged to remove any production fault
within 14 working days of receipt of the faulty device at the
Manufacturer's premises.
8. Should the repair be impossible, then the manufacturer is obliged
to replace the faulty product with a new, full-value unit of iden-
tical parameters.
9. The attached User Manual is an integral element of the War-
ranty. Please read it carefully prior to the installation and use of
the product.
User Manual - KTX 4 Blue electric heating element 35