Alarms And Errors - Austroflamm Ben Benutzerhandbuch

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5. Alarms and errors

The system displays alarms in yellow on the control panel and you can continue to use the pellet
stove. However, you may need to acknowledge the alarm message on the yellow screen by means
of an "X". On the other hand, the system displays errors in red. This means that you can only
operate the pellet stove to a limited extent or not at all.
Alarm code, Description of alarm
Error code
A001
Service-free period
A002
has expired
A003 Cleaning necessary
A004 Low battery
Pressure
A007 measurement is
defective
E002
communications error
MB communications
E004
E101
Chimney fan
E102
contaminated
E107
Safety switch fault
E108
E109 Solenoid switch fault
Room temperature
E110
E111
Overtemperature of
E113
Combustion chamber
E114
temperature is too low
E115 General errors
Table 16 - Alarms and errors
76
or error
Low fuel Warning about fuel level - top up pellets.
Have a service engineer carry out servicing.
Warning level for flue gas temperature Cleaning of the
chimney or the flue gas ducts is necessary.
Low CR2032 button cell battery. Replace.
Use an alternative operating mode, limited function.
Differential pressure system is defective, contact a service
Infrared
Malfunction of infrared sensor, contact a service engineer.
Check the plug-in connection of the communications
error
Fault caused by: 1. Ignition failure, 2. Activation of back-
Fire fault
1. Chimney fan, air intake pipe or burner bowl being dirty.
2. Manual interruption of the automatic start program.
TC2
Safety switch connected to I01 is switched off. Reset the
fault and restart the device. If the fault continues, get in
The solenoid switch in the tank cover is not working
correctly. Check whether pellets on the edge of the tank
are preventing the solenoid switch from working correctly.
If the fault continues, get in touch with a service engineer.
Room temperature sensor is defective. Contact a service
sensor
The sensor that is connected to T03 is faulty or
TC1
Overtemperature of flue gases, cleaning of the chimney
gases
Fuel ignition interruption has expired (empty the burner
bowl and restart the device) or the fuel tank is empty (top
up the tank), possibly clean the area above the baffle
Solution
engineer.
cable.
burning protection
Fault caused by:
Flame sensor faulty or disconnected.
Contact a service engineer.
touch with a service engineer.
engineer.
disconnected.
Call the service department.
fan or the flue gas ducts is necessary.
plate.
Contact a service engineer.