Mova RLE22GA Benutzerhandbuch Seite 12

Troubleshooting
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Problem
There is something wrong with the Wi-Fi connection. Reset the Wi-Fi and download the latest version of the
app, then try reconnecting.
Location permission is not open. Please ensure the location permission on the app is enabled.
Robot cannot connect to Wi-Fi.
Wi-Fi signal is weak. Make sure the robot is in an area with good Wi-Fi coverage.
5GHz Wi-Fi is not supported. Please ensure your robot connects to 2.4GHz Wi-Fi.
The username or password of Wi-Fi is incorrect. Please enter the correct username and password.
Robot does not perform
The robot has low battery. Scheduled cleaning will not start unless the robot has at least 15% battery left.
scheduled cleaning.
Does leaving the robot on the
Leaving the robot on the charging dock after it's fully charged consumes very little electricity and helps maintain
charging dock consume power
optimal battery performance.
if it is already fully charged?
No water comes out of the Check whether there is water inside the water tank.
water tank, or only a little bit Clean the mop if it becomes dirty.
comes out. Make sure the mop pad is installed correctly according to the User Manual.
Robot doesn't resume cleaning Make sure the robot is not set to Do Not Disturb mode (DND), which will prevent it from resuming cleaning.
after charging. The robot does not resume cleaning when it is manually recharged or placed onto the charging dock.
Robot doesn't return to
charging dock after being Manually place the robot onto the charging dock.
moved.
For more support, contact us via www.mova-tech.com
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Solution
Specifications
Robot
Model RLE22GA
Charging Time Approx. 5 hours
Rated Voltage 14.4 V
Rated Power 50 W
Operation Frequency 2400-2483.5 MHz
Maximum Output Power < 20 dBm
Under normal use of condition, this equipment should be kept a separation
distance of at least 20cm between the antenna and the body of the user.
Charging Dock
Model RCEA0102
Rated Input 19 V 0.6 A
Rated Output 19 V 0.6 A
Charger
Model BZ015-190060-AG
Rated Input 100-240 V 50/60 Hz 0.35 A
Rated Output 19 V 0.6 A
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