TROUBLESHOOTING
Problem
The cream is not
puffed well
Ice cream is too soft
Ice cream is too hard
Leakage of materials
Leakage of gearbox
The display has no
signal
The display lacks
digits
EN
Possible cause
Ice cream is too hard
1.sugar is too less
The hardness adjustment is
not correct
Beater doesn't work
1.motor or control panel
broken
2.Belt is loosen
Gear box broken
The discharge hole is stuffed
with ice due to the water
don't remove out when
cleaning
The mixture is not correctly
formulated,
The hardness is low
Extremely large current of
motor,
Suspected of short circuit
Ice cream inside
Too much moisture in the
ingredients,
The hardness is high
The screw is loose
Seal ring broken
The fair of H or O seal ring
The problem of PC board,
The plug is loose
The display apparatus is
damaged (the display
apparatus takes in water or
materials)
Correction action
1.add more sugar (>13%)
in the mixture
2.adjust the "soft" button
1.Replace the damage
part
2.Adjust belt
Repair gearbox
Stop the machine and
take out the ice when
melted
Prepare qualified serous
fluid,
Readjust the hardness up
Repair or replace motor
After several pcs ice
cream, need wait for 4
mins production time
Prepare qualified serous
fluid again,
Readjust the hardness
down
Tighten the screw tighten
Replace seal ring
Replace the seal ring
Replace PC board
Check connecting plug
Replace display
apparatus.