Troubleshooting
10/100/1000M Port Is not Working
1. Ensure the optical module and cable have no problem.
2. Check if the con guration at both ends of the communication device is auto or forced
rate.
Connecting the Switch Remotely Unsuccessfully
1. Test network connectivity with ping.
2. If the network is reachable, restart the switch.
3. Check if the corresponding service is enabled.
The Port is Not Working, the LED is O
1. Ensure the switch ports are not in the shutdown state.
2. Check if the switch can read the DDM information.
3. Check if the port speed setting is correct.
4. Loop the switch cable.
RJ45 Port Is Not Connected or Is Erroneous in Receiving/
Transmitting Frames
1. Replace the twisted pair cable.
2. Check if the port con guration is in the same mode as the connected switch.
12