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7
Warranty and repair conditions
Warranty:
IEM GmbH provides a two-year warranty on the hardware, i.e. the blood pressure monitor
itself. The warranty is no longer valid if the device has been opened, misused or negligently
or intentionally damaged. Likewise, the warranty is no longer valid if the device has been
repaired by an unauthorised body. Only the NiMH rechargeable batteries can be replaced
by the operator.
The normal wear and tear of rechargeable batteries, transmission cables or cuffs
including tube cannot be claimed under the warranty. In the scope of the warranty, IEM is
only responsible for defects that already existed when the product was handed over to the
customer (and possibly only showed up later).
Furthermore, the warranty does not apply if the defect is due to violation of the instructions
for use, improper handling, moisture, humidity or extreme heat or climate conditions or
short-term fluctuations in corresponding influences or is due to corrosion, oxidation,
unauthorised intervention or connection attempts, unauthorised opening or repair,
attempts at repair with non-approved replacement parts, incorrect operation, improper
installation, accidents, forces of nature, spillage of food or drink, chemical effects or other
external influences which IEM cannot influence (among other things, defects in
consumables such as batteries and rechargeable batteries, for example, which inevitably
only have a limited operating life, are excluded), unless the defect is directly due to a
material defect, design fault or manufacturing error.
Warranty and repair conditions
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