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7 Troubleshooting
Error 4: Main motor error. Please refer
to the manual or the application.
Error 5: Turbo brush error. Please refer
to the manual or the application.
Error 6: Water pump error. Please refer
to the manual or the application.
Error 7: Laser sensor error. Please
refer to the manual or the application.
Error 9: Charging operation error.
Please clean the charging contact
area.
Error 10: Software error. Please turn
off and restart again.
Error 12: Abnormal operation. Please
make sure that the main button is
turned on.
66 / EN
• Please check whether there is any fo-
reign material stuck at the rear of the
rotating brush (in the air flow path) and
restart the vacuum cleaner.
• Please check the dust container and the
filter, and restart the vacuum cleaner.
• Please remove the rotating brush, and
clean the connection part of the rota-
ting brush, rotating brush cover and the
dust nozzle. Restart the vacuum clea-
ner after cleaning.
• Please clean the water tank and the
water flow under the vacuum cleaner
and check the mopping module. Please
try to restart the vacuum cleaner after
cleaning.
• Please check for any foreign material
inside the laser sensor, clean if required
and restart the vacuum cleaner.
• Please check for any contamination in
the charging area and clean the char-
ging poles.
• Please bring the main button to position
O and back to position I and restart the
vacuum cleaner
• Please bring the main button to on po-
sition initially
Robot Vacuum / User Manual
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