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Service Call Message
If a malfunction occurs and the machine cannot
operate normally, a screen prompting you to contact
your local authorized Canon dealer is displayed.
If a screen such as the one above is displayed, contact
your local authorized Canon dealer. (See "Contacting
Your Local Authorized Canon Dealer," on p. 60.)
When [Limited Func. Mode] is displayed:
●
If [Limited Func. Mode] is displayed, you can temporally
set the Limited Functions Mode to continue to use the
machine until the cause of the malfunction is cleared.
(See "Setting the Limited Functions Mode from the
Service Call Message Screen," on p. 61.)
If a screen such as the one below is displayed and the
print or scan function does not operate normally, some
functions may still be available.
When the print or scan function does not operate
●
normally:
The selected function cannot be used. Press [Main
Menu] to return to the Main Menu
60
Service Call Message
When a service call message is displayed on the
●
bottom of the screen:
Even if a message prompting you to call your service
representative appears on the bottom of the screen,
some functions may still be available.
For more information on the available functions, see
"Functions Available When the Printer/Scanner
Cannot Be Used Due to an Error," on p. 61.
Contacting Your Local Authorized
Canon Dealer
If a screen prompting you to contact your local
authorized Canon dealer is displayed, follow the
procedure described below.
01
Turn the main power OFF and then
ON.
IMPORTANT
For instructions on turning ON and OFF the main
power of the machine, see "Main Power and Energy
Saver Key," on p. 24.
02
If the operation still cannot be
performed correctly, turn the main
power switch OFF, remove the power
plug from the outlet, and contact your
local authorized Canon dealer.
Mishandling the power plug is dangerous . For
instructions on handling the power plug, see
"Important Safety Instructions," on p . 79 .
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