Grundfos UNILIFT AP12 Installation Und Betriebsanleitung Seite 20

Excluded products
8. This Warranty does not apply to Equipment that Grundfos imports that is not manufactured by Grundfos
(or one of its related companies). However:
a. FOR EQUIPMENT PURCHASED IN AUSTRALIA: The Customer is entitled to the benefit of the
warranty provided by the overseas manufacturer of that Equipment (if any), and any rights the Cus-
tomer may have under the Australian Consumer Law (ACL).
b. FOR EQUIPMENT PURCHASED IN NEW ZEALAND: The Customer is entitled to the benefit of
the warranty provided by the overseas manufacturer of that Equipment (if any), and any rights the
Customer may have under the Consumer Guarantees Act 1993 (CGA) that have not otherwise
been lawfully excluded.
Warranty is additional to statutory consumer rights
9. This Warranty is in addition to and does not exclude, restrict or modify in any way any non-excludable
statutory rights the Customer may have, including any rights the Customer may have under the ACL or
the CGA (as applicable).
10. FOR EQUIPMENT PURCHASED IN AUSTRALIA: Grundfos Australia provides the following advice to
all Customers who are consumers as defined by the ACL and to whom the ACL applies, as required by
the ACL:
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and compensation for any other reasonably fore-
seeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to
be of acceptable quality and the failure does not amount to a major failure.
11. FOR EQUIPMENT PURCHASED IN NEW ZEALAND: Grundfos NZ provides the following advice to all
Customers who are consumers as defined by the CGA and to whom the CGA applies:
Unless the provisions of the CGA have been lawfully excluded, the guarantees and the remedies for fail-
ure to comply with those guarantees as set out in the CGA shall apply. Such remedies include the repair
or replacement of the Equipment or, where the failure is of a substantial character, the rejection of the
Equipment or compensation for the reduction in value of the Equipment. In addition to these remedies,
you are also entitled to compensation for reasonably foreseeable loss or damage resulting from the fail-
ure.
How to claim
12. Instructions for making a Warranty claim:
a. The Customer must inform Grundfos as soon as any Warranty claim arises. The Customer must
contact Grundfos:
i. in writing, by notice sent to:
FOR EQUIPMENT PURCHASED IN AUSTRALIA:
Grundfos Pumps Pty Ltd
515 South Road, Regency Park, South Australia, 5010;
FOR EQUIPMENT PURCHASED IN NEW ZEALAND:
Grundfos Pumps New Zealand Ltd
17 Beatrice Tinsley Crescent, Albany, North Shore City, 0632; or
ii. by returning the item to the place of purchase and requesting them to complete the required
documentation (a Goods Return Advise or a Field Warranty Claim Form) and send it to
Grundfos.
b. The Customer must provide Grundfos with a description of the problem encountered with the
Equipment, the Equipment model number, serial number, and date of purchase. Most importantly,
the Customer must provide Grundfos the original proof of purchase. The Customer will bear the
cost of notifying Grundfos of the Warranty claim.
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