Error Message / Troubleshooting - Torqeedo Cruise 0.8 R Bedienungsanleitung

1.
Turn remote throttle control/ tiller
to stop position
• All repair works shall be performed by authorized Torqeedo service
centres only. Any unauthorised attempts at repair or reconstruction will
result in immediate guarantee and warranty forfeiture.
• Please note that opening the pylon or the internal shaft head cover will
result in guarantee and warranty forfeiture.
• In warranty cases please observe the warranty information at the begin-
ning of these operating instructions.

5.3.4 Error message / Troubleshooting

Display Cause
E02 Stator over-temperature
(motor overheating)
E05 Motor/propeller blocked
E06 Voltage in the motor too
low
E07 Motor overcurrent
E08 Circuit board overheating
E21 Tiller calibration defective
E22 Magnetic sensor defective
E23 Value range false
E30 Motor communication
error
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2. 3.
Remove magnetic Switch main switch of cable
on/off key set to OFF respectively "‚0"
position
What to do
Motor can be used again after a short wait about 10 mi-
nutes). Contact Torqeedo Service.
Switch main switch to "OFF" position, then remove
blockage and turn propeller one revolution by hand.
Reconnect motor cable.
Low battery charging status. Motor can potentially be used
again slowly from the stop position.
Continue at low output.
Motor can be used again after a short wait about 10 mi-
nutes). Contact Torqeedo Service.
• Re-calibrate: Press "cal" button for 10 seconds.
• The display shows "cal up": Press tiller forward to full
gas then press the "cal" button.
• The display shows "cal stp": Return tiller to central posi-
tion then press the "cal" button.
• The display shows "cal dn": Press tiller backward to full
gas then press the "cal" button.
Re-calibrate (refer to E21)
Re-calibrate (refer to E21)
Check the motor cable's plug-in connection. Check the
motor cable for damage.
Display Cause
E32 Tiller/Remote throttle
E33 General communication
error
E43 Battery empty
Other error Faulty
codes
No function of No voltage or defective
display
Battery error codes (only in combination with Power 26-104)
Display Cause
Battery outside temperature
E70
range during charging
Battery outside temperature
E71
range during discharging
Battery FETs outside
E72
temperature range
E73 Overcurrent during discharging
E74 Overcurrent during charging
E75 Pyro-fuse released
E76 Voltage too low
Voltage too high during
E77
charging
E78 Battery over-charged
E79 Electronic battery malfunction
E80 Deep discharge
E81 Water-sensor deployed
Disbalancing among different
E82
batteries
E83 Software version error
Number of batteries does not
E84 match enumeration process
results
E85 Disbalancing within one battery
What to do
Check the plug-in connections. Check the cable.
Check the plug-in connections and cables. Switch the
motor off and on again.
Charge battery. Motor can potentially be used again slowly
from the stop position.
Contact Torqeedo Service and notify them of the error
code.
Check the voltage supply source, the main fuse, and the
main disconnect switch. In case of fault-free voltage supp-
ly: Contact the Torqeedo Service.
What to do
System can be operated when battery is inside temperature
range again. Disconnect the charger for better cooling.
Switch battery OFF and ON.
System can be operated when battery is inside temperature
range again. Stop or reduce current drawn from battery for
better cooling. Switch battery OFF and ON.
System can be operated when battery is inside temperature
range again. Switch battery OFF and ON.
Remove cause for overcurrent. Switch battery OFF and ON.
Disconnect charger. Use only Torqeedo charger. Switch
battery OFF and ON.
Contact Torqeedo service.
Charge battery.
Disconnect charger. Use only Torqeedo charger. Switch
battery OFF and ON.
Disconnect charger. Use only Torqeedo charger. Switch
battery OFF and ON.
Contact Torqeedo Service.
Contact Torqeedo Service.
Ensure that the battery is dry/in a dry place. If needed clean
battery housing incl.its water detector. Switch battery OFF
and ON.
Charge all batteries individually to full.
Batteries with different software versions were connected.
Contact Torqeedo Service.
Check battery connections. The expected number of
batteries is shown in the display under the error code. Check
function of individual batteries. Potentially re-establish
communication between outboard and battery as described
under 5.3.1.1.
During the next charging process: do not disconnect charger
from the battery. Leave charger connected to the battery
after the charging process is completed for at least 24 hours.
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