Ctek E-Mobility Warranty Statement; Limited Warranty; Circumstances That Will Void The Limited Warranty; Additional Information - CTEK GRID CENTRAL CGC500 Installationsanleitung

CTEK E-Mobility warranty
statement

Limited warranty

CTEK issues a limited warranty to the original pur-
chaser of the product. Depending on the product,
the limited warranty period will vary. The limited
warranty is not transferable. The warranty applies
to manufacturing faults and material defects. The
warranty is void if the product has been handled
carelessly or repaired by anyone other than CTEK or
its authorized representatives. CTEK makes no war-
ranty other than this limited warranty and is not lia-
ble for any other costs other than those mentioned
above, i.e. no consequential damages. Moreover,
CTEK is not obligated to any other warranty other
than this warranty.
Circumstances that will void the
limited warranty
If the seal of the product is broken, purposely dam-
aged, or in any way modified or altered; including
cables, electronics, mechanics or other parts of the
product; products that have been repaired by any-
one other than CTEK or its authorized representa-
tives; products that have been subject to the use
of supplies and accessories other than those ap-
proved in writing or supplied by CTEK; improper use
or non-compliance with installation, commissioning,
operation or maintenance instructions (i.e. not ac-
cording to the operation and installation manual);
unauthorized modifications, changes or attempted
repairs; vandalism, destruction through external in-
fluence and/or persons/animals; failure to observe
applicable safety standards and regulations; faults
caused by fire, water, snow, moisture, or other liquids
except as specified for normal use; products where
the serial number is defaced, altered or removed;
any utilization of a product that is inconsistent with
either the design of the product or the way CTEK in-
tended the product to be used; any installation and/
or modifications that prevent normal service of the
product; normal wear and tear and cosmetic dam-
age such as, but not limited to, corrosion, scratch-
es, dents, rust, stains, non-functional parts such
as, but not limited to, plastics and finishes; damage,
fault, failure and/or imperfection caused by abuse,
tampering, illegal use, negligence, prolonged use or
operation; or faults in any other way caused by the
customer/retailer/user.

Additional information

CTEK makes no other warranty than as set out here-
10
in and CTEK shall in no event be liable for any indirect
or consequential damages. The faulty product shall
be returned with the receipt to the retailer/place of
purchase together with a fault description. Goods
returned to CTEK will be at CTEK's discretion and
only valid with an approved Return Material Authori-
sation (RMA) Reference Number issued by CTEK
to the purchaser. Products sent directly to CTEK
without an RMA will be returned to the sender at the
sender's cost. The warranty period for a product is
stated in the applicable product user manual sup-
plied with the product. The warranty is only valid if
the warranty period has not expired. If the warranty
claim of a faulty product is not approved by CTEK,
the product will be returned only if the sender ex-
plicitly so requests. The customer/retailer/place of
purchase will pay the freight. Faulty products will be
repaired, or replaced with an exchangeable product,
and returned at CTEK's cost. If the warranty period
has expired, the product will be returned without
further investigation at the cost of the customer/
retailer/place of purchase. Faulty products will be
scrapped by CTEK if deemed not repairable. CTEK re-
serves the right to vary, modify or change the terms
and conditions herein due to change(s) in availability
of services, products and/or spare parts, or for the
purpose of complying with applicable policies, rules,
regulations and law, without notice.

National usage restrictions

Some countries, states or provinces have other
electrical codes and standards than stated in this
manual. The installation and usage of the product
shall follow local regulations. The product is intend-
ed for use by general public. The product is intended
for locations with both restricted access and non-re-
stricted access.
This product is only allowed for use in the following
regions: CZ, DE, DK, GR, ES, FI, FR, IS, NL, NO, PL, SE,
UK, AT, BE, CY, IE, LU and MT.

Copyright

These instructions are delivered "as is" and contain
content that can change without prior notice. CTEK
E-Mobility AB does not guarantee that everything is
correct in the instructions. CTEK E-Mobility AB is not
responsible for faults or incidents or damage that is
caused by not following the instructions in this man-
ual.
© Copyright CTEK E-Mobility AB 2019. All rights re-
stricted. Copying, adaption or translation of these
instructions are strictly forbidden without written
approval by CTEK E-Mobility AB, except what is regu-
lated by copyright laws.
CTEK SWEDEN AB