Problem Solving - SAN MARCO SM serie Handbuch

9. Problem solving

Before requesting the technical assistance of the service centre, carry out the following checks:
PROBLEM
1) The coffee flows out of the
serving nozzle fast; the cream
of the coffee in the cup is light.
2) The coffee flows out of the
nozzle slowly (drop by drop);
the cream of the coffee in the
cup is dark.
3) Presence of coffee grounds in
the cup.
If it is not possible to solve the problem as suggested, or if problems other than those described above occur,
please contact the La San Marco S.p.A. authorized technical service centre.
La San Marco S.p.A. reserves the right to apply technical changes to the equipment
should they become necessary, without advance notice.
CAUSE
a) coffee ground too coarse.
b) weak pressing.
c) insufficient batch.
a) coffee ground too fine.
b) excessive pressing.
c) batch too large.
a) coffee ground too fine.
b) grinders worn out.
SOLUTION
a) grind coffee finer.
b) increase the pressing force.
c) increase the batch amount.
a) grind coffee coarser.
b) reduce the pressing force.
c) reduce the batch amount.
a) grind coffee coarser.
b) replace the grinders.
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