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DESCALING
• It is recommended to descale the machine decalcification
depending on frequency of use and water hardness, however
do so every three months at least, using a specific descaler
product available from household appliance shops or
chemists.
• Pour a solution of water and des-caler product into the
water tank (13) (Fig. R).
• Insert the filter holder (6) (without coffee) under the boiler
group (12).
• Switch on the machine.
• Put a container under the Cappuccino Automatic or the Turbo Cappuccino and another one under
the filter holder.
• Push the coffee switch (3) and let water to flow from the boiler
group (12) for 10-15 seconds (Fig. S).
• Turn the knob (14) anti-clockwise, and let water to flow from
the Cappuccino Automatic or the Turbo Cappuccino, for
10-15 seconds.
• Turn off the coffee switch (3).
• Let the solution work for about 15 minutes.
• Repeat this procedure until the water in the tank goes down
to the minimum level.
• Remove and rinse the tank, fill it with fresh water and reinstall it in the machine.
• Push the coffee switch (3) and let water to flow freely from the boiler group and from the Cappuccino
Automatic device (15) or the Turbo Cappuccino (11), in
order to flush out the residues of descaler solution.
• Turn off the coffee switch (3).
• Warning: in case of heavy scaling, using a coin (or a
screwdriver) to unscrew the mounting screw of the filter
plate in the boiler group (12), and clean off any scaling (Fig.
T).
20
A The machine doesn't work and the warning light in the main switch (2) is off:
1) there is no current
2) the plug (10) is not correctly connected to the mains socket
B The warning light in the main switch is on, but the water doesn't warm up:
1) the heating element in the boiler (12) is disconnected or burnt out
2) the service thermostats are defective
C Coffee doesn't come out from the filter holder:
1) no water in the tank
2) coffee is ground too fine
3) too much coffee in the filter holder
fig. R
4) coffee is pressed down too much
5) steam switch (4) is on
6) circuit has not been recharged (see SETTING UP)
7) boiler group (12) is scaled up
D Coffee comes out drop by drop:
1) coffee is ground too fine
2) coffee is pressed down too much
E
Coffee flows out too quickly and has no cream:
1) coffee is ground too coarse
2) coffee is not pressed down enough
3) too little coffee in the filter holder
4) coffee blend is stale or not suitable for the machine
F
Coffee comes out by the filter brim:
1) filter holder is not correctly positioned
fig. S
2) too much coffee in the filter holder
3) filter brim is not clean
4) group rubber gasket is worn out
G Coffee comes out cold:
1) machine is not at the correct temperature
2) filter holder has not been pre-heated
3) cups have not been pre-heated
H Big noise from the pump:
1) no water in the tank
Warning: if any fault affecting the heating element or the thermostats, or faults not listed above
occurs, please contact the nearest service center.
Moreover, the Manufacturer reminds you that any attempt to repair or to carry out unauthorized
maintenance, or such work carried out by unauthorized personnel voids the machine guarantee
fig. T
and excludes any liability of the Manufacturer for any damage to persons or property.

TROUBLESHOOTING

21

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