Faults Table - Wilo Multivert MVISE 3G Serie Einbau- Und Betriebsanleitung

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10.1 Faults table

All incidents mentioned hereafter will have the following effect:
• Deactivation of the SBM relay (when parameterised in "available transfer" mode).
• Activation of the SSM relay "failure transfer" when the max. quantity of one malfunction type is reached within a
24-hour period.
• Lighting of a red LED.
Ramp time
Error before
code signalling of
error
E001 60 s
E004
~5s
(E032)
E005
~5s
(E033)
E006 ~5s
E007 0 s
E010 ~5s
E011 15s
E020 ~5s
E023 0 s
E025 0 s
E026 ~5s
E030
~5s
E031
E042 ~5s
E050 60 s
E077 0 s
E--- 0 s
64
Time
before the Waiting time
error before
is taken into automatic
account after reactivation
signalling
0 s 60 s
(0.55 to (0.55 to 7.5 kW)
7.5 kW) 0 s if error
300 s deleted
(11 to 22 kW) (11 to 22 kW)
0 s 300 s
0 s if error
300 s
deleted
0 s if error
300 s
deleted
0 s if error
0 s
deleted
0 s Unlimited
0 s 60 s
0 s 300 s
0 s 60 s
0 s Unlimited
0 s 300 s
(0.55 to 7.5 kW)
0 s if error
deleted
0 s
(11 to 22 kW)
300 s
0 s Unlimited
0 s if error
0 s
deleted
0 s Unlimited
0 s Unlimited
Max.
Faults
error in
Possible causes
24 h
The pump is overloaded,
malfunctioning
6
The pump is obstructed by
foreign bodies
The power supply to the
6
converter is in undervoltage
The power supply to the
6
converter is at overvoltage
6 A power supply phase is missing Check the power supply
The converter operates as a
Un-
generator. Warning, no pump
limited
deactivation
1 The pump is blocked
The pump is deactivated or is
6
running dry
The motor is heating up
6
Room temperature above
product characteristics
6 The motor is short-circuited
A phase of the motor is missing Check the connection between the motor
1
The motor's temperature
6 sensor is faulty or has a bad
connection
The converter is heating up
6
Room temperature above
product characteristics
1 The sensor cable (IN1) is cut
Un- The BMS communication is
limited faulty
24 V power supply voltage of
1
sensors faulty
1 Converter internal malfunction Call customer service
Remedies
Density and/or viscosity of the pumped
fluid too high
Dismantle the pump, replace the
malfunctioning components or clean it
Check the voltage at the converter
terminals:
• malfunction if power supply > 480 V
(0.55 to 7.5 kW)
• malfunction if power supply > 506 V
(11 to 22 kW)
Check the voltage at the converter
terminals:
• malfunction if power supply > 506 V
The pump has switched direction, check
the impermeability of the valve
Dismantle pump, clean it and replace the
faulty parts. Possible mechanical motor
malfunction (roller bearings)
Re-prime by filling the pump (See § 9.3).
Check the impermeability of the foot valve
Clean the cooling ribs at the back and
under the converter, as well as the fan cap
Improve the ventilation of the premises
Remove the motor-converter from the
pump and check it or replace it
and the converter
Remove the motor-converter from the
pump and check it or replace it
Clean the cooling ribs at the back and
under the converter, as well as the fan cap
Improve the ventilation of the premises
Check for the correct power supply and
wiring to the sensor
Check the connection
Check the sensors and their connections
WILO SE 03/2019
Waiting
time
before
reset
300 s
(0.55 to
7.5 kW)
0 s
(11 to
22 kW)
300 s
0 s
0 s
0 s
60 s
300 s
300 s
60 s
60 s
300 s
300 s
60 s
300 s
60 s
60 s