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Eliminating minor faults yourself
Before you call customer service:
Please check whether you can eliminate the fault yourself based on the following information. Customer service will
charge you for advice, even if the appliance is still under guarantee!
Fault
Appliance has no
refrigerating capacity. Interior
light does not function. The
display does not illuminate.
The refrigerating unit is
g
g
switching on more frequently
and for longer.
The temperature in the
refrigerator compartment
is too cold.
Interior light does not
g
function.
You experience unpleasant
odours.
40
Possible cause
Power failure; the fuse has been
switched off; the mains plug has
not been inserted properly.
Appliance door opened frequently.
Large amounts of fresh food have
been put away.
The ventilation openings have been
covered.
Temperature has been set too low.
The bulb is defective.
Light switch is sticking.
Strongly smelling food is not
sealed.
Remedial action
Check whether the power is on. The appliance
must be switched on. Check whether the
mains plug is secure.
Do not open the door unnecessarily.
Activate the fast cooling function.
Remove obstructions and dirt.
Select a warmer temperature (see Setting the
temperature").
Replace bulb (see Changing light bulbs").
Check whether it can be moved.
Cleaning the appliance. Seal strongly smelling
food (see Odours").
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