Warranty, Guarantee And Product Liability - Atlantic Mileo Bedienungsanleitung

WARRANTY, GUARANTEE AND PRODUCT LIABILITY

Warranty is made according to the legal provisions of the Republic of Austria and the EU.
1. The prerequisite for honoring of warranty terms on the part of the manufacturer (hereinafter referred to as Manufacturer) is presentation
of a paid invoice for the purchase of the appliance in question, whereby the identity of the appliance including model and fabrication
number must be indicated on the invoice and presented by the claim applicant. The General Terms and Conditions, Terms and Conditions
of Sale and Delivery of the manufacturer shall apply exclusively.
2. The assembly, installation, wiring and startup of the appliance in question must, to the extent that this is prescribed legally or in the ins-
tallation and operation guide, have been performed by an authorized electrical technician or installer who has followed all the required
regulations. The hot water tank (excluding outer jacket or plastic cover) must be protected from exposure to direct sunlight to prevent
discoloration of the polyurethane foam and possible cracking of plastic parts.
3. The area in which the appliance is operated must be kept from freezing. The unit must be installed in a location where it can be easily ac-
cessed for maintenance, repair and possible replacement. The costs for any necessary changes to the structural conditions (e.g. doors and
passages too narrow) are not governed by the guarantee and warranty declaration and therefore shall be rejected on the side of manufac-
turer. When erecting, installing and operating the water heater in unusual locations (e.g. attics, interior rooms with water-sensitive floors,
closets, etc.), provision must be made for possible water leakage and means provided for catching the water with a corresponding drain to
avoid secondary damage in the context of product liability.
4. Warranty claims will not be honored for:
inappropriate transport, normal wear and tear, intentional or negligent damage, use of force of any kind or description, mechanical dama-
ge or damage caused by frost or also by exceeding the operating pressure stated on the rating plate, even if only once, use of connection
fittings that do not comply with the standard, use of defective tank connection fittings and unsuitable and defective service fittings. Brea-
king of glass and plastic components, possible colour differences, damage due to improper use, in particular non-observance of the moun-
ting and operating instructions (Operating and Mounting Instructions), damage by external influence, connecting to incorrect voltage,
corrosion damage as a consequence of aggressive waters (water not suitable for drinking) in accordance with the national regulations (e.g.
Austrian ordinance on drinking water, TWV – Fed. Law Gazette II No. 304/2001), deviations between the actual drinking water temperature
at the tank fitting and the specified hot water temperature of up to 10°K (hysteresis of the controller and possible cooling due to pipelines),
Continued use, despite the occurrence of a defect, unauthorised modifications to the device, installation of additional components that
were not tested together with the device, improperly carried out repairs, Insufficient water conductivity (min. 150 µs/cm) operational wear
of the magnesium anode (wearing part), natural formation of boiler scale, lack of water, fire, flood, lightning, overvoltage, power failure
or other types of force majeure. Use of non-original and company-external components such as e.g. heating elements, reactive anode,
thermostat, thermometer, ribbed tube heat exchanger, etc., Parts installed in an uninsulated condition with respect to the storage tank,
ingress of foreign particles or electrochemical influences (e.g. mixed installations), failure to observe the design documents, unpunctual
and undocumented renewal of the installed protective anode, no or improper cleaning and operation, as well as any deviations from the
standard that reduce the value or functionality of the device only slightly. Fundamental compliance with all regulations in ÖNORM B 2531,
DIN 1988 (EN 806), DIN 1717, VDI 2035 or the corresponding national regulations and laws must be ensured.
5. A justified claim must be reported to the closest customer service location of the manufacturer. The latter reserves the right to replace or
repair a defective part or to decide whether a defective appliance shall be replaced with a working one of equal value. The manufacturer
furthermore expressly reserves the right to require that the purchaser return the appliance in question. The time of a repair or a replace-
ment is determined by the production.
6. Repairs made under warranty are to be performed only by persons authorized by the manufacturer. Replaced parts become the property
of the manufacturer. If any repairs to the water heater become necessary as part of necessary service work, these are charged at the cost
of repair and prorated material cost.
7. Any work performed without our express order, even this is done by an authorized installer, will void the warranty. Assumption of the costs
for repairs performed by third parties presumes that the manufacturer was requested to eliminate the defect and did not or did not in
timely fashion meet his obligation for replacement or repair.
8. The warranty period will not be renewed or extended as a result of a guarantee and warranty claim, service or maintenance work.
9. Transport damage will only be inspected and if appropriate recognized if it has been reported in writing to the manufacturer no later than
the weekday following delivery.
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Id.Nr. 246265-1 / 1828