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Hewlett Packard Enterprise ProLiant BL460c Gen9 Server Blade Bedienungsanleitung
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Hewlett Packard Enterprise ProLiant BL460c Gen9 Server Blade Bedienungsanleitung

Hewlett Packard Enterprise ProLiant BL460c Gen9 Server Blade Bedienungsanleitung

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HPE ProLiant BL460c Gen9 Server
Blade
User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise
assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy
levels.
Part Number: 768826-007
September 2018
Edition: 7

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Verwandte Anleitungen für Hewlett Packard Enterprise ProLiant BL460c Gen9 Server Blade

Inhaltszusammenfassung für Hewlett Packard Enterprise ProLiant BL460c Gen9 Server Blade

  • Seite 1 User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
  • Seite 2 © Copyright 2014, 2018 Hewlett Packard Enterprise Development LP The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.

  • Seite 3: Inhaltsverzeichnis

    Contents Component identification ........................6 Front panel components ............................6 Front panel LEDs and buttons ..........................7 Front panel LED power fault codes ....................... 7 Serial label pull tab information ........................8 Drive numbering ............................... 8 Hot-plug drive LED definitions ..........................9 NVMe SSD components ............................
  • Seite 4 Memory subsystem architecture........................45 Single-, dual-, and quad-rank DIMMs ......................45 DIMM identification ............................46 Memory configurations ..........................46 General DIMM slot population guidelines ....................47 Identifying the processor type........................48 Installing a DIMM ............................49 HPE Trusted Platform Module option ........................50 Installing the Trusted Platform Module board ....................
  • Seite 5 Specifications ............................75 Environmental specifications ..........................75 Server blade specifications ............................ 75 Support and other resources........................ 76 Accessing Hewlett Packard Enterprise Support ..................... 76 Information to collect ........................... 76 Accessing updates ..............................76 Websites ................................. 76 Customer Self Repair ............................. 77 Remote support ..............................

  • Seite 6: Component Identification

    Component identification Front panel components Item Description Serial label pull tab HPE c-Class Blade SUV connector* (behind the serial label pull tab) Drive bay 2 Drive bay 1 Server blade release lever Server blade release button *The SUV connector and the c-Class Blade SUV Cable are used for some server blade configuration and diagnostic procedures.

  • Seite 7: Front Panel Leds And Buttons

    Front panel LEDs and buttons Item Description Status Health LED Solid green = Normal Flashing green (1 flash per second) = iLO is rebooting Flashing amber = System degraded Flashing red (1 flash per second) = System critical If the health LED indicates a degraded or critical state, review the system IML ("Integrated Management Log"...

  • Seite 8: Serial Label Pull Tab Information

    Subsystem Front panel LED behavior 1 flash System board 2 flashes Processor 3 flashes Memory 4 flashes Riser board PCIe slots 5 flashes FlexibleLOM 6 flashes Removable HPE Flexible Smart Array controller/Smart SAS HBA controller 7 flashes System board PCIe slots 8 flashes Power backplane or storage backplane 9 flashes...

  • Seite 9: Hot-Plug Drive Led Definitions

    Hot-plug drive LED definitions Item Status Definition Locate Solid blue The drive is being identified by a host application. Flashing blue The drive carrier firmware is being updated or requires an update. Activity ring Rotating green Drive activity No drive activity Do not remove Solid white Do not remove the drive.

  • Seite 10: Nvme Ssd Components

    NVMe SSD components Item Component Status Definition Release lever Ejects the NVMe drive carrier from the cage. — Activity ring LED Rotating green Drive activity No drive activity Do Not Remove Solid white Drive is powered on, and configured in system. Do not remove the drive.

  • Seite 11: System Board Components

    System board components Item Description System battery Solid state device connector (M.2) Processor 2 DIMM slots (8) Processor 1 DIMM slots (8) SAS/SATA controller or NVMe pass-through board connector Mezzanine connector 1 (Type A mezzanine only) Mezzanine connector 2 (Type A or Type B mezzanine) Enclosure connector MicroSD card slot FlexibleLOM connectors (2)

  • Seite 12: Mezzanine Connector Definitions

    Position Default Function Off = Power-on password is enabled. On = Power-on password is disabled. Off = No function. On = ROM reads system configuration as invalid. Off = Set default boot mode to UEFI. On = Set default boot mode to legacy.

  • Seite 13: Suv Cable Connectors

    The arrow points to the front of the server blade. SUV cable connectors CAUTION: Before disconnecting the SUV cable from the connector, always squeeze the release buttons on the sides of the connector. Failure to do so can result in damage to the equipment.

  • Seite 14: Operations

    Button service is being initialized. For more information about the system power LED status, see "Front panel LEDs and buttons (on page 7)." For more information about the Onboard Administrator, see the enclosure setup and installation guide on the Hewlett Packard Enterprise website (http://www.hpe.com/support/BladeSystem-Enclosures-docs). For more information about iLO, see "HPE iLO (on page 57)."...

  • Seite 15: Remove The Server Blade

     Use the Onboard Administrator GUI to initiate a shutdown: Select the Enclosure Information tab. In the Device Bays item, select the Overall checkbox. From the Virtual Power menu, initiate a shutdown of applications and the OS: — For a controlled shutdown, select Momentary Press. —...

  • Seite 16: Install The Access Panel

    Slide the access panel towards the rear of the server blade, and then lift to remove the panel. Install the access panel Place the access panel on top of the server blade. Slide the access panel forward until it clicks into place. Remove the DIMM baffles The server contains two DIMM baffles.

  • Seite 17: Install The Dimm Baffles

    DIMM baffle (right side) DIMM baffle (left side) Install the DIMM baffles The server contains two DIMM baffles. Power down the server blade (on page 14). Remove the server blade (on page 15). Place the server blade on a flat, level work surface. Operations 17...
  • Seite 18 Remove the access panel (on page 15). Install the DIMM baffle. DIMM baffle (right side) DIMM baffle (left side) Install the access panel (on page 16). Install the server blade (on page 28). Power up the server blade (on page 14). Operations 18...

  • Seite 19: Remove The Direct Connect Sata Cable

    Remove the direct connect SATA cable Power down the server blade (on page 14). Remove the server blade (on page 15). Place the server blade on a flat, level work surface. Remove the access panel (on page 15). Remove the direct connect SATA cable. Press in the latch on the connector.

  • Seite 20: Remove The Mezzanine Assembly

    Route and secure the cable onto the right DIMM baffle. Remove the mezzanine assembly Power down the server blade (on page 14). Remove the server blade (on page 15). Place the server blade on a flat, level work surface. Remove the access panel (on page 15). Remove the mezzanine assembly.

  • Seite 21: Install The Flexiblelom

    Remove the access panel (on page 15). Remove the mezzanine assembly (on page 20). Use the FlexibleLOM handle to remove the FlexibleLOM from the system board. Install the FlexibleLOM Power down the server blade (on page 14). Remove the server blade (on page 15). Place the server blade on a flat, level work surface.

  • Seite 22: Remove The Storage Controller/Nvme Pass-Through Board

    Power up the server blade (on page 14). Remove the storage controller/NVMe pass-through board Back up all server blade data. Power down the server blade (on page 14). Remove the server blade (on page 15). Place the server blade on a flat, level work surface. Remove the access panel (on page 15).

  • Seite 23: Remove A Drive

    Remove a drive Back up all server blade data on the drive. Remove the drive. Install the front panel/drive cage assembly Power down the server blade (on page 14). Remove the server blade (on page 15). Place the server blade on a flat, level work surface. Remove the access panel (on page 15).

  • Seite 24: Remove The Front Panel/Drive Cage Assembly

    Install the direct connect SATA cable (on page 19). Install the access panel (on page 16). Install the server blade (on page 28). Power up the server blade (on page 14). Remove the front panel/drive cage assembly Power down the server blade (on page 14). Remove the server blade (on page 15).

  • Seite 25: Setup

    Before performing any server blade-specific procedures, install an HPE BladeSystem c-Class enclosure. The most current documentation for server blades and other BladeSystem components is available on the Hewlett Packard Enterprise website (http://www.hpe.com/support/BladeSystem-docs). Preparing the enclosure CAUTION: Failure to install the divider in a quadrant when installing half-height blades can result in damage to the connectors on the server blades.

  • Seite 26: Interconnect Bay Numbering And Device Mapping

    Mezzanine 1 5 and 6 Mezzanine 2 7 and 8 Mezzanine 2 For detailed port mapping information, see the BladeSystem enclosure installation poster or the BladeSystem enclosure setup and installation guide on the Hewlett Packard Enterprise website (http://www.hpe.com/support/BladeSystem-Enclosures-docs). Setup 26...

  • Seite 27: Connecting To The Network

     HPE BladeSystem c3000 Enclosure Server blade Interconnect Interconnect Notes signal bay number bay label — FlexibleLOM Four-port cards connect to bay 2. Mezzanine 1 3 and 4  Mezzanine 2 Four-port cards  Ports 1 and 3 connect to bay 3. ...

  • Seite 28: Install The Server Blade

    For the best possible BladeSystem and Virtual Connect experience, and to prevent a future reboot, Hewlett Packard Enterprise requires updating the Onboard Administrator and Virtual Connect to the correct version before installing a ProLiant Gen9 server blade. The version information is located on the tag on the front of the server blade.

  • Seite 29: Completing The Configuration

    Remove the enclosure connector cover. Retain the blank for future use. Install the server blade. Completing the configuration To complete the server blade and BladeSystem configuration, see the overview card that ships with the enclosure. Setup 29...

  • Seite 30: Hardware Options Installation

    Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

  • Seite 31: Nvme Ssd Option

    Install the drive. Determine the status of the drive from the drive LED definitions ("Hot-plug drive LED definitions" on page 9). NVMe SSD option CAUTION: To prevent improper cooling and thermal damage, do not operate the server blade or the enclosure unless all drive and device bays are populated with either a component or a blank.

  • Seite 32: Storage Controller/Nvme Pass-Through Board Options

    Determine the status of the drive from the LEDs ("NVMe SSD components" on page 10). Storage controller/NVMe pass-through board options To install the component: Back up all server blade data. Power down the server blade (on page 14). Remove the server blade (on page 15). Place the server blade on a flat, level work surface.

  • Seite 33: Smart Storage Battery Option

    Push the handle down into the closed position to fully seat the storage controller/NVMe pass-through board. Install the access panel (on page 16). Install the server blade (on page 28). Power up the server blade (on page 14). Smart Storage Battery option To install the component: Power down the server blade (on page 14).
  • Seite 34 Install the Smart Storage Battery on the DIMM baffle. Route the cable on the DIMM baffle. Align and install the DIMM baffle. Hardware options installation 34...

  • Seite 35: Mezzanine Card Option

    Press down on the cable connector to fully seat the Smart Storage Battery cable connector to the system board. If removed, install the direct connect SATA cable ("Install the direct connect SATA cable" on page 19). If removed, install the internal USB drive. To locate the internal USB connector, see "System board components (on page 11)."...
  • Seite 36 Remove the mezzanine assembly. Align the mezzanine card with the guide pins on the mezzanine assembly. Hardware options installation 36...

  • Seite 37: M.2 Enablement Option

    Install the mezzanine card in the mezzanine assembly, and then tighten the mezzanine card screws to secure the card to the mezzanine assembly. Align the mezzanine assembly with the guide pins on the system board, and then install the mezzanine assembly on the system board. Press down firmly on the mezzanine assembly handles, and then close the mezzanine assembly latch.

  • Seite 38: Installing A Processor

    Remove the access panel (on page 15). Do one of the following: Remove the storage controller/NVMe pass-through board (on page 22). Remove the direct connect SATA cable (on page 19). Remove all DIMM baffles ("Remove the DIMM baffles" on page 16). Remove the front panel/drive cage assembly (on page 24).
  • Seite 39 To install a processor: Update the system ROM. Locate and download the latest ROM version from the Hewlett Packard Enterprise website (http://www.hpe.com/support). Follow the instructions on the website to update the system ROM. Power down the server blade (on page 14).
  • Seite 40 Open each of the processor locking levers in the order indicated in the following illustration, and then open the processor retaining bracket. Remove the clear processor socket cover. Retain the processor socket cover for future use. CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED.
  • Seite 41 Install the processor. Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor. THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. Close the processor retaining bracket.

  • Seite 42: Memory Options

    Remove the thermal interface protective cover from the heatsink. CAUTION: To avoid damage to the system board, processor socket, and screws, do not overtighten the heatsink screws. Using a T-15 screwdriver, install the heatsink. Install all DIMM baffles ("Install the DIMM baffles"...

  • Seite 43: Memory-Processor Compatibility Information

    IMPORTANT: This server blade does not support mixing LRDIMMs and RDIMMs. Attempting to mix any combination of these DIMMs can cause the server to halt during BIOS initialization. The memory subsystem in this server blade can support LRDIMMs or RDIMMs: ...
  • Seite 44 Operating memory speed is a function of rated DIMM speed, the number of DIMMs installed per channel, processor model, and the speed selected in the BIOS/Platform Configuration (RBSU) of the UEFI System Utilities ("UEFI System Utilities" on page 62). Populated DIMM speed with Intel Xeon E5-2600 v3 processors installed Type Rank 1 DIMM per channel...

  • Seite 45: Smartmemory

    SmartMemory SmartMemory authenticates and unlocks certain features available only on Qualified memory and verifies whether installed memory has passed Hewlett Packard Enterprise qualification and test processes. Qualified memory is performance-tuned for ProLiant and BladeSystem servers and provides future enhanced support through Active Health and manageability software.

  • Seite 46: Dimm Identification

    L = LRDIMM (load reduced) For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). Memory configurations To optimize server blade availability, the server blade supports the following AMP modes: ...

  • Seite 47: General Dimm Slot Population Guidelines

    AMP mode is not supported by the installed DIMM configuration, the server blade boots in Advanced ECC mode. For more information, see the HPE UEFI System Utilities User Guide for HPE ProLiant Gen9 Servers on the Hewlett Packard Enterprise website (http://www.hpe.com/info/ProLiantUEFI/docs).

  • Seite 48: Identifying The Processor Type

    DIMM, then dual-rank DIMM, and then lastly single-rank DIMM.  DIMMs should be populated starting farthest from the processor on each channel. For more information about server blade memory, see the Hewlett Packard Enterprise website (http://www.hpe.com/info/memory). Advanced ECC population guidelines For Advanced ECC mode configurations, observe the following guidelines: ...

  • Seite 49: Installing A Dimm

    Installing a DIMM CAUTION: To avoid damage to the hard drives, memory, and other system components, the air baffle, drive blanks, and access panel must be installed when the server is powered up. CAUTION: To avoid damage to the hard drives, memory, and other system components, be sure to install the correct DIMM baffles for your server model.

  • Seite 50: Hpe Trusted Platform Module Option

    Recovery Mode after BitLocker detects a possible compromise of system integrity.  Hewlett Packard Enterprise is not liable for blocked data access caused by improper TPM use. For operating instructions, see the encryption technology feature documentation provided by the operating system.
  • Seite 51 Remove the storage controller/NVMe pass-through board (on page 22). Remove the direct connect SATA cable (on page 19). If installed, remove the internal USB drive. To locate the internal USB connector, see "System board components (on page 11)." Remove the DIMM baffle ("Remove the DIMM baffles"...

  • Seite 52: Retaining The Recovery Key/Password

    OS application TPM settings. For more information on firmware updates and hardware procedures, see the HPE Trusted Platform Module Best Practices White Paper on the Hewlett Packard Enterprise Support Center website (http://www.hpe.com/support/hpesc).

  • Seite 53: Cabling

    Cabling configurations and requirements vary depending on the product and installed options. For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). HPE Smart Storage Battery cabling Direct connect SATA cabling...

  • Seite 54: Using The Hpe C-Class Blade Suv Cable

    Using the HPE c-Class Blade SUV Cable The c-Class Blade SUV Cable enables the user to perform server blade administration, configuration, and diagnostic procedures by connecting video and USB devices directly to the server blade. For SUV cable connectors, see "SUV cable connectors (on page 13)." Connecting locally to a server blade with video and USB devices Use the SUV cable to connect a monitor and any of the following USB devices:...

  • Seite 55: Accessing Local Media Devices

    Item Description USB mouse USB keyboard c-Class Blade SUV Cable Accessing local media devices Use the following configuration when configuring a server blade or loading software updates and patches from a USB CD/DVD-ROM. Use a USB hub when connecting a USB CD-ROM drive to the server blade. The USB connectors on the SUV cable do not support devices that require greater than a 500mA power source.

  • Seite 56: Troubleshooting

    Troubleshooting Troubleshooting resources The HPE ProLiant Gen9 Troubleshooting Guide, Volume I: Troubleshooting provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, issue resolution, and software maintenance on ProLiant servers and server blades. To view the guide, select a language: ...

  • Seite 57: Software And Configuration Utilities

    Product QuickSpecs For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). HPE iLO iLO is a remote server management processor embedded on the system boards of HPE ProLiant and Synergy servers.

  • Seite 58: Ilo Restful Api Support

    From within Insight Diagnostics (on page 60) HPE Insight Remote Support Hewlett Packard Enterprise strongly recommends that you register your device for remote support to enable enhanced delivery of your Hewlett Packard Enterprise warranty, HPE support services, or Hewlett Packard Enterprise contractual support agreement. Insight Remote Support supplements your monitoring...

  • Seite 59: Hpe Insight Remote Support Central Connect

    BladeSystem c-Class enclosures, you can register a server blade or enclosure to communicate to Hewlett Packard Enterprise through an Insight Remote Support centralized Hosting Device in your local environment. All configuration and service event information is routed through the Hosting Device. This information can be viewed by using the local Insight Remote Support user interface or the web-based view in Insight Online.

  • Seite 60: Intelligent Provisioning

    Available in Microsoft Windows and Linux versions, the utility helps to ensure proper system operation. For more information or to download the utility, see the Hewlett Packard Enterprise website (http://www.hpe.com/info/InsightDiagnostics). The Insight Diagnostics Online Edition is also available in the SPP ("Service Pack for...

  • Seite 61: Scripting Toolkit For Windows And Linux

    This automated server configuration process cuts time from each deployment, making it possible to scale rapid, high-volume server deployments. For more information, and to download the Scripting Toolkit, see the Hewlett Packard Enterprise website (http://www.hpe.com/servers/proliant/stk). Service Pack for ProLiant The SPP is a comprehensive systems software (drivers and firmware) solution delivered as a single package with major server releases.

  • Seite 62: Uefi System Utilities

    ProLiant servers and network-based targets, such as iLOs, OAs, and VC Ethernet and Fibre Channel modules. For more information about SUM, see the product page on the Hewlett Packard Enterprise website (http://www.hpe.com/servers/sum). To download SUM, see the Hewlett Packard Enterprise website (http://www.hpe.com/servers/sum-download).

  • Seite 63: Flexible Boot Control

    Secure Boot configuration Secure Boot is integrated in the UEFI specification on which the Hewlett Packard Enterprise implementation of UEFI is based. Secure Boot is implemented in the BIOS and does not require special hardware. Secure Boot ensures that each component launched during the boot process is digitally signed.

  • Seite 64: Embedded Uefi Shell

    These features enhance the capabilities of the UEFI System Utilities. For more information, see the following documents:  UEFI Shell User Guide for HPE ProLiant Gen9 Servers on the Hewlett Packard Enterprise website (http://www.hpe.com/info/UEFI/docs)  UEFI Shell Specification on the UEFI website (http://www.uefi.org/specifications) Embedded Diagnostics option The system BIOS in all ProLiant Gen9 servers includes an Embedded Diagnostics option in the ROM.

  • Seite 65: Utilities And Features

    The ROMPaq utility checks the system and provides a choice (if more than one exists) of available firmware revisions. To locate the drivers for a particular server, go to the Hewlett Packard Enterprise website (http://www.hpe.com/support/hpesc). Under Select your HPE product, enter the product name or number and click Go.

  • Seite 66: Usb Support

    ASR from the System Management Homepage or through UEFI System Utilities. USB support Hewlett Packard Enterprise server blades support both USB 2.0 ports and USB 3.0 ports. Both port types support installing all types of USB devices (USB 1.0, USB 2.0, and USB 3.0), but might run at lower speeds in specific situations: ...

  • Seite 67: Keeping The System Current

    SPP, see the Hewlett Packard Enterprise website (http://www.hpe.com/servers/spp/download). To locate the drivers for a particular server, go to the Hewlett Packard Enterprise Support Center website (http://www.hpe.com/support/hpesc). Under Select your HPE product, enter the product name or number and click Go.

  • Seite 68: Operating Systems And Virtualization Software Support For Proliant Servers

    For more information, see the Hewlett Packard Enterprise website (http://www.hpe.com/services/consulting). Change control and proactive notification Hewlett Packard Enterprise offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of the following:  Upcoming hardware and software changes ...
  • Seite 69 Let us know what Hewlett Packard Enterprise commercial products you own and we will send you the latest updates to keep your business running smoothly. For more information, see the Hewlett Packard Enterprise website (http://www.hpe.com/info/pcn). Software and configuration utilities 69...

  • Seite 70: System Battery Replacement

    System battery replacement If the server blade no longer automatically displays the correct date and time, then replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.
  • Seite 71 To replace the component, reverse the removal procedure. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. System battery replacement 71...

  • Seite 72: Regulatory Information

    Regulatory information Safety and regulatory compliance For important safety, environmental, and regulatory information, see Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise website (http://www.hpe.com/support/Safety-Compliance-EnterpriseProducts). Belarus Kazakhstan Russia marking Manufacturer and Local Representative Information Manufacturer information: Hewlett Packard Enterprise Company, 3000 Hanover Street, Palo Alto, CA 94304 U.S.

  • Seite 73: Turkey Rohs Material Content Declaration

    Manufacturing date: The manufacturing date is defined by the serial number. CCSYWWZZZZ (serial number format for this product) Valid date formats include:  YWW, where Y indicates the year counting from within each new decade, with 2000 as the starting point;...

  • Seite 74: Electrostatic Discharge

    Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you must follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device.

  • Seite 75: Specifications

    Specifications Environmental specifications Specification Value — Temperature range* 10C to 35C (50F to 95F) Operating -30C to 60C (-22F to 140F) Non-operating — Relative humidity (noncondensing)** 10% to 90% @ 28C (82.4F) Operating 5% to 95% @ 38.7C (101.7F) Non-operating —...

  • Seite 76: Support And Other Resources

     To view and update your entitlements, and to link your contracts and warranties with your profile, go to the Hewlett Packard Enterprise Support Center More Information on Access to Support Materials page (http://www.hpe.com/support/AccessToSupportMaterials). IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center.

  • Seite 77: Customer Self Repair

    CSR part whether a defective part must be returned to Hewlett Packard Enterprise. In cases where it is required to return the defective part to Hewlett Packard Enterprise, you must ship the defective part back to Hewlett Packard Enterprise within a defined period of time, normally five (5) business days.
  • Seite 78 (CSR, Customer Self Repair). Se in fase di diagnostica Hewlett Packard Enterprise (o un centro di servizi o di assistenza Hewlett Packard Enterprise) identifica il guasto come riparabile mediante un ricambio CSR, Hewlett Packard Enterprise lo spedirà direttamente al cliente per la sostituzione.
  • Seite 79 La mancata restituzione del componente può comportare la fatturazione del ricambio da parte di Hewlett Packard Enterprise. Nel caso di riparazione da parte del cliente, Hewlett Packard Enterprise sostiene tutte le spese di spedizione e resa e sceglie il corriere/vettore da utilizzare.
  • Seite 80 NOTA: Algunos componentes de Hewlett Packard Enterprise no están diseñados para que puedan ser reparados por el usuario. Para que el usuario haga valer su garantí a, Hewlett Packard Enterprise pone como condición que un proveedor de servicios autorizado realice la sustitución de estos componentes.
  • Seite 81 OBSERVAÇ Ã O: Algumas peças da Hewlett Packard Enterprise não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cliente, a Hewlett Packard Enterprise exige que um técnico autorizado substitua a peça. Essas peças estão identificadas com a marca "No" (Não), no catálogo de peças ilustrado.
  • Seite 82 Support and other resources 82...
  • Seite 83 Support and other resources 83...

  • Seite 84: Remote Support

    It provides intelligent event diagnosis, and automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which will initiate a fast and accurate resolution based on your product’s service level. Hewlett Packard Enterprise strongly recommends that you register your device for remote support.

  • Seite 85: Acronyms And Abbreviations

    Acronyms and abbreviations Array Configuration Utility Advanced Memory Protection application program interface Automatic Server Recovery certificate signing request HPE SSA HPE Smart Storage Administrator Integrated Lights-Out Integrated Management Log JSON JavaScript Object Notation keyboard, video, and mouse NVMe non-volatile memory express PCIe Peripheral Component Interconnect Express Acronyms and abbreviations 85...
  • Seite 86 POST Power-On Self-Test RBSU ROM-Based Setup Utility REST representational state transfer serial attached SCSI Service Pack for ProLiant Smart Update Manager serial, USB, video Trusted Platform Module UEFI Unified Extensible Firmware Interface universal serial bus Version Control Agent VCRM Version Control Repository Manager Acronyms and abbreviations 86...

  • Seite 87: Documentation Feedback

    Documentation feedback Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (mailto:docsfeedback@hpe.com). When submitting your feedback, include the document title, part number, edition, and publication date located on the front cover of the document. For online help content, include the product name, product version, help edition, and publication date located on the legal notices page.

  • Seite 88: Index

    6 battery 10, 33, 53 drive cage, removing 24 battery replacement notice 72 drivers 67 before you contact Hewlett Packard Enterprise 76 drives 9, 30 BIOS (Basic Input/Output System) 57, 65 BIOS upgrade 57, 65 blade blank 25, 28...
  • Seite 89 20, 35 heatsink blank 38 mezzanine connector covers 35 help resources 76 mezzanine connectors 10, 11 Hewlett Packard Enterprise contact information 76 modifications, FCC notice 72 Hewlett Packard Enterprise Technical Support 68, 76, 84 Hewlett Packard Enterprise website 76...
  • Seite 90 6, 8 video devices 54 serial number 64 server blade release lever 6 server features and options 30 website, Hewlett Packard Enterprise 76 server options, installing 30 server specifications 75 Service Pack for ProLiant 57, 60, 61 setup 25...

Inhaltsverzeichnis